Ramsey Chrysler Jeep Dodge

Did What Was Expected Without Surprises I needed to do the airbag recall. Although I cannot speak on behalf of their sales department, dealing with their service department was a good experi I needed to do the airbag recall. Although I cannot speak on behalf of their sales department, dealing with their service department was a good experience. They were listed on the top 10 dealerships in NJ and after my previous experiences with my xxxxty local dealership, I decided xxxx it, what do I have to lose besides some time, so I took the 40+ minute drive out of my way over to Ramsey. As soon as I pulled up, a small man in a Liberty pulled up and asked me to follow him. I did as the sherpa in the little Jeep told me to do and I was led to the fanciest garage I've ever seen. The service department rep asked for some info, took some pictures, and I was led into a room with wifi, drinks, and snacks. After roughly an hour, they came to get me and everything was good to go. No "we found this and fixed it for you without your consent and now we're charging you for it". No "we accidentally broke something in the process of fixing something else and it's up to you to pay for our xxxx up". No "we can't fix the recall without fixing something else first that's not covered in the recall so you have to pay for it". They just did what they had to do, nothing more or less, which is all anyone has ever wanted from their dealership yet so very rarely do they get to experience it. I grabbed my keys, secured my paperwork, and drove off with the most painless experience I've ever had with a dealership. On a side note, they totally D-Blocked my keyring that I had my key on, but I didn't notice until I got home so that's on me for lack of situational awareness. Will definitely use their services again next time I need a dealership to work on my Wrangler. More

Fast, efficient, great customer service I didn’t plan on getting a vehicle that day but definitely interested in a grand Cherokee. My Salesman Chris seemed honest low pressure so it was more I didn’t plan on getting a vehicle that day but definitely interested in a grand Cherokee. My Salesman Chris seemed honest low pressure so it was more appealing to work with him. The manager helped seal the deal without feeling persuaded. The finance part went faster then I have ever experienced! The overall experience was great and I’m very happy with my selection!! More

Car buying experience Everyone at the dealership was extremely helpful. Especially salesman Henry. He did a great job finding me cars within my budget. And when I finally f Everyone at the dealership was extremely helpful. Especially salesman Henry. He did a great job finding me cars within my budget. And when I finally found the one I loved he was great with helping filling out all the paperwork and getting me in and out in a new car really quickly. Would definitely recommend this dealership to a friend, more importantly would recommend looking for Henry to be your salesman in your pursue of a new car. More

Service was able to address the issue in a timely manner. All representatives were friendly and helpful. Joan is always extremely professional and cordial wi was able to address the issue in a timely manner. All representatives were friendly and helpful. Joan is always extremely professional and cordial with her customer service. More

Great service , friendly, offered a car wash. Came to fine me and was transparent with service and options. Will go back for the service provided. , friendly, offered a car wash. Came to fine me and was transparent with service and options. Will go back for the service provided. More

Oil change Initially, there was a very long line to get into theService area. Once the doors were opened it moved quickly. Overall, the wait time was good and my Initially, there was a very long line to get into theService area. Once the doors were opened it moved quickly. Overall, the wait time was good and my vehicle was washed and was cleaned inside and out. A very happy customer. More

Excellent service - Andy went above and beyond Andy delivered exactly what I was looking for in a new lease. He made the process easy and gave me exactly what I was looking for in a new truck. Wo Andy delivered exactly what I was looking for in a new lease. He made the process easy and gave me exactly what I was looking for in a new truck. Would recommend him and dealership to anyone More

Excellent service Andy was great. Very knowledgeable and efficient. Was the best car leasing experience I have ever had. I would highly recommend Andy to anyone who wan Andy was great. Very knowledgeable and efficient. Was the best car leasing experience I have ever had. I would highly recommend Andy to anyone who wants a great experience when looking for a car More

Great Customer Service! I highly recommend getting your next vehicle through Ramsey Jeep. They are phenomenal! I had the pleasure of doing business with Henry Knowles, who wa I highly recommend getting your next vehicle through Ramsey Jeep. They are phenomenal! I had the pleasure of doing business with Henry Knowles, who was very knowledgeable about the product and true professional. I never felt pressured. I want to give a shout out to Matt in finance for making the process seemless and Mark Babin for helping me get a great deal. Ramsey Jeep is the best place to go for all your vehicle needs. More

Great experience at Ramsey Chrysler! I came in desperate need of a new vehicle and Ana helped me find exactly what I was looking for. The process was easy and I walked out same day with m I came in desperate need of a new vehicle and Ana helped me find exactly what I was looking for. The process was easy and I walked out same day with my new vehicle! More