Ramsey Chrysler Jeep Dodge

Fine but left a lot to be desired. Car was repaired but was not a great experience in general. Paying dealer prices I guess I expect a more customer focused experience than I would rece Car was repaired but was not a great experience in general. Paying dealer prices I guess I expect a more customer focused experience than I would receive at an independent. My last repair was at an independent and they were much more polite and made me feel like they wanted my business. Here I almost felt like the were willing to fix my vehicle but annoyed that they had to talk to me. When I picked up my vehicle there was grease all or the shifter knob and my light colored dashboard, had to spend about 20 minutes cleaning it off. There was a young lady who sat up at the top of the service center furtherest from the door who was extremely nice and helpful, and if I return to this dealer it is only because of her. The Service Advisors at this dealer are really not who I would want talking to my customers, especially if I offered something at twice the price I could pay half a mile down the road. I really don’t like writing negative feedback like this, but hoping honest feedback improves the experience for future customers. I am not clicking names because I don’t want anyone to get in trouble. I worked with 2 service advisors and felt the same about both, seems to be more of a dealership culture problem than these specific people. More

Trevor was great. He explained everything to us thoroughly! I would make sure you do research before you come in in case the sales person doesn’t explain thoroughly! I would make sure you do research before you come in in case the sales person doesn’t explain More

Jim was great. He explained everything and got me at the end Work was done efficiently and well. Car was cleaned. All questions were answered. Scheduling was easy and at my prettied time. No problems at all Work was done efficiently and well. Car was cleaned. All questions were answered. Scheduling was easy and at my prettied time. No problems at all More

Professionals. Professional service and important knowledge about my vehicle. I dealt with Marc who was new to the company and dis a great and knowledgeable job. Professional service and important knowledge about my vehicle. I dealt with Marc who was new to the company and dis a great and knowledgeable job. More

Here You Go Ryan and Trevor were great. I came back to this dealership to return a lease previously done here. I came back to Ramsey because 3 years ago my exper Ryan and Trevor were great. I came back to this dealership to return a lease previously done here. I came back to Ramsey because 3 years ago my experience was exceptional and I hoped for the same. Glad to see some things don’t change. More

New sale The Financing part of the process was the quickest I had in the 4 times I bought a car. Everyone was helpful during the visit The Financing part of the process was the quickest I had in the 4 times I bought a car. Everyone was helpful during the visit More

2017 jeep wrangler Just bought our 3rd car from Ramsey Jeep. One was new and two were used. They must be doing something right!! Our experience was excellent. Friendl Just bought our 3rd car from Ramsey Jeep. One was new and two were used. They must be doing something right!! Our experience was excellent. Friendly service. Knowledgable staff. More

Easiest vehicle purchase with Ulises The process was straight forward with Ulises. Was shown all the cars I was interested in and test drove them as well. The paper work was a breeze and The process was straight forward with Ulises. Was shown all the cars I was interested in and test drove them as well. The paper work was a breeze and i helped in bringing the new car home More

Smooth sailing except I leased through a broker onLong Island NY. The experience was excellent with the exception of I never received a vehicle owners manual. Regards, R I leased through a broker onLong Island NY. The experience was excellent with the exception of I never received a vehicle owners manual. Regards, Roy Mangiamele More

Jeep Grand Cherokee Great customer service. Highly recommend! Very professional. Overall great experience. Everyone’s first stop should be Ramsy dealership. I love my new Great customer service. Highly recommend! Very professional. Overall great experience. Everyone’s first stop should be Ramsy dealership. I love my new Jeep Grand Cherokee! More