Ramsey Alfa Romeo Fiat

Ramsey Alfa Romeo was extremely helpful in getting me the exact car that I wanted! This is my second car from them. They went above and beyond in every aspect to make sure everything worked out. Big thanks f exact car that I wanted! This is my second car from them. They went above and beyond in every aspect to make sure everything worked out. Big thanks for all your help! More

Tony is an a wonderful salesman. He is so friendly and helped us with the whole process to lease our new Stelvio. We will definitely come back to this dealer!!! helped us with the whole process to lease our new Stelvio. We will definitely come back to this dealer!!! More

got my car, Alfa Giulia 2019 Base, from this dealership got my car, Alfa Giulia 2019 Base, from this dealership May 2019. Though ,initially, selling team was friendly, after purchase experience is sad, n got my car, Alfa Giulia 2019 Base, from this dealership May 2019. Though ,initially, selling team was friendly, after purchase experience is sad, negative. Please, think few times before you purchase there. The car I was sold went to the repair shop two months later and was in different shops already for (8) eight times. Why different? It is impossible to make appointment as probably there are no enough tech or too many cars need repairs. The car has multiple computer problems, weak battery which failed, glitches with starting and most annoyingly shaky drive and loud brake squealing which nobody was able to take care of. This brand makes you depressed because it has so many problems. This car is Chrysler 200 inside, it is not European Giulia, it is different. Dealership does not provide loaners. You are on your own. To make appointment takes hours on the phone and wait is about 2-3 weeks. They will tell you they do have loaners, don't believe. After month wait in line for appointment with a loaner you may get Jeep or old Fiat. Fiat is doing bad currently and mainly because of poor customer service, horrifying technical support and inadequate customer support. Calling so-called Alfa customer service will not get you any help, it may actually get worse. In my case I was lectured that squealing brakes and screeching wheels and shaky drive is the way this car is. I tried to go to dealership and was advised to go through lemon law or pay car off and get rid of it if I am dissatisfied. Dealership manager gave me another lecture "so I would understand that all high performing cars has problems and squealing brakes is a type of design". Car repairs are done by Chrysler. Receptionist is rude and irritated at all times and she does not want to help you. I have to admit that people there , at repair shop, are apologetic, understanding and admit that car is unreliable and they have flood of complaints, basically experiencing an exuberant amount of customers bringing this car for repair. Communicating and talking to Alfa Premium Care may at times leave you psychologically damaged as they act totally in non-American spirit. It is really sad experience to owe this car . I would try to look for another brand and definitely for more professional dealership. If anybody who reads his wants to contact me, you are more than welcome. More

Excellent Service*** Excellent service, very accommodating and friendly. Anthony and Chris were a pleasure to work with, they made the whole process quick and easy, we we Excellent service, very accommodating and friendly. Anthony and Chris were a pleasure to work with, they made the whole process quick and easy, we were able to walk out with our new car in no time at all. More

Ten star ********** Tony and Chris were very knowledgeable and helpful in helping me decide the right vehicle for me. I was able to purchased my vehicle in a timely ma Tony and Chris were very knowledgeable and helpful in helping me decide the right vehicle for me. I was able to purchased my vehicle in a timely manner and able to take it home that day.They also helped with all the necessary details for turning in my lease. I received a phone call first thing this morning from Tony asking how I was doing with my new vehicle and if I had any questions. Very happy with my new Alfa Romero. More

Clear, concise and pleasant buying experience. Down to earth attitude, with clear descriptions of all aspects of the vehicle and the buying Process. Our salesperson Luigi was friendly, extremely kn Down to earth attitude, with clear descriptions of all aspects of the vehicle and the buying Process. Our salesperson Luigi was friendly, extremely knowledgeable and explained all features of the car. He promptly answered all our questions in a easy to understand manner. He made the entire buying process smooth and stress free . More

Excellent service. Tony and Chris made us very comfortable and addressed all questions. They were patient and not pushy. Enjoyed a delicious espresso as well! Highly recommend. comfortable and addressed all questions. They were patient and not pushy. Enjoyed a delicious espresso as well! Highly recommend. More

Great Experience They were extremely professional and were able to resolve my issue with car with a quick turnaround time. My advisor Chris Afram is the best! They were extremely professional and were able to resolve my issue with car with a quick turnaround time. My advisor Chris Afram is the best! More

Great experience leasing Stelvio Great experience leasing a new Stelvio at Ramsey. Tony was kind and informative and gave us a very good price, and also an espresso! Highly recommend Great experience leasing a new Stelvio at Ramsey. Tony was kind and informative and gave us a very good price, and also an espresso! Highly recommend this dealership. More

BRAVO!!! Had the pleasure of leasing a Giulia from Tony Francica , who was the utmost professional making the process seamless. Jesse the GSM was an absolute p Had the pleasure of leasing a Giulia from Tony Francica , who was the utmost professional making the process seamless. Jesse the GSM was an absolute pleasure to work with as well as Chris Timmons in the finance office. I would definitely recommend this dealership as well as the Ramsey Auto Group. More