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Ramsey Alfa Romeo Fiat

Upper Saddle River, NJ

4.6
304 Reviews

365 Route 17 South

Upper Saddle River, NJ

07458

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304 Reviews of Ramsey Alfa Romeo Fiat

December 20, 2019

Upset!! Unprofessional! Been there for service twice! Even though you got offered fior 4 compliments oil change But!!! You end up have to pay for it!!!!! More

by daddynok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t ask for name!!
Jan 02, 2020 -

Ramsey Alfa Romeo Fiat responded

We're very sorry to see this, but we're unable to look you up based on your username. If you would like some assistance, please contact our Service Manager directly, he can explain your service contract in more detail. Ron Federico - rfederico@ramseychryslerjeep.com.

December 20, 2019

Friendly and helpful Everyone at the dealership was super friendly and helpful. They made the process simple and painless. I would definitely purchase another vehicle from More

by CMORATO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Bradley Brovero
Jan 02, 2020 -

Ramsey Alfa Romeo Fiat responded

We're very glad to see this, thank you for the great feedback!

December 20, 2019

Had a great experience AnthonyChrist Gave me a good Had a great experience Anthony Christ Gave me a good deal on a new stelvio Took their time explain everything about the car all the rebates I wi More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Francica, Chris Timmons
Jan 02, 2020 -

Ramsey Alfa Romeo Fiat responded

We're glad you had a great experience, thanks very much for sharing!

December 20, 2019

Check engine Jason and his team made sure all repairs were completed timely and accurate. The car was delivered clean and the understanding and support from Jason More

by DTULIPANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason service representative, Anthony Francica
Jan 02, 2020 -

Ramsey Alfa Romeo Fiat responded

Thank you for sharing!

December 16, 2019

Not good Alfa is not pro active company to address same issues as 2017. Disappointed. You just putting out same problematic car. Car is in shop again More

by vincent.luppino
Recommend Dealer
No
Employees Worked With
Service dept, Erik Valentin
Dec 17, 2019 -

Ramsey Alfa Romeo Fiat responded

We're very sorry that you're having issues with your Alfa Romeo. Rest assured that our service team works hard to ensure that your vehicle is safe and running efficiently. If you have any concerns with the level of service you're receiving, please don't hesitate to reach out to our Service Manager, Ron Federico at rfederico@ramseychryslerjeep.com. Thank you.

December 16, 2019

Anthony is the man! Had a great experience with him and Jesse, very happy with the new Stelvio. Fantastic customer service! Thank you so much! More

by jazzam
Recommend Dealer
Yes
Employees Worked With
Anthony Francica
Jan 02, 2020 -

Ramsey Alfa Romeo Fiat responded

Thank you for letting us know, we hope you enjoy your new Stelvio!

December 13, 2019

Great Lease I came in to look at a car Tuesday and drove home with it Wednesday the dealership did everything they could to make that happen and Brad was an aweso More

by JMENDELSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Bradley Brovero
Jan 02, 2020 -

Ramsey Alfa Romeo Fiat responded

Thank you for sharing this with us, we appreciate your business!

December 11, 2019

Did not feel valued When one decides to purchase a luxury performance vehicle you would expect to also be valued as a customer. I did not experience this. My scheduled ap More

by Rmconenello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Giordano, Bradley Brovero
Dec 17, 2019 -

Ramsey Alfa Romeo Fiat responded

We're very sorry that you had this type of Service experience with us. We are continuously working on improving our level of service and have passed on your comments to our Service Manager. If you would like to receive a call back regarding your experience, please private message us with your contact info and we will get in touch. Thank you for bringing this to our attention.

December 10, 2019

Excellent Service Couldn’t be happier with my new Alfa Romeo Stelvio. Best performance vehicle out there! Thank you so much to everyone who helped me with this purchase More

by MKATZ3192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Anthony Francica, Luigi Terranova, Chris Timmons, Greg Agnello, Ryan Durocher, Bradley Brovero
Jan 02, 2020 -

Ramsey Alfa Romeo Fiat responded

We're very glad to see this, thank you for the great feedback!

December 09, 2019

Couldn't be happier Got a great price and everything was explained very clearly. Greg went over every feature. Empained how to change every setting in the car. Very happy More

by RACR2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Timmons, Greg Agnello
Jan 02, 2020 -

Ramsey Alfa Romeo Fiat responded

Thank you for sharing this with us, we appreciate your business!

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