
Ramsey Alfa Romeo Fiat
Upper Saddle River, NJ
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305 Reviews of Ramsey Alfa Romeo Fiat
Impersonal Dealership. Separate service department. Somewhat disappointing attitude of personnel aside from Luigi. Service department few miles away, and part of a Jeep Chrysler facility. Service is not Somewhat disappointing attitude of personnel aside from Luigi. Service department few miles away, and part of a Jeep Chrysler facility. Service is not treated like comparable brands( BMW, Audi,Mercedes). Past service experience with those brands far superior from the comfort, offerings, and feel of the waiting areas to the attentiveness of the service advisors. More
Good experience at Ramsey Fiat! Dealer Manager Ron Federico is a pleasure to work with. He has gone above and beyond to resolve the issues with my 2013 Fiat 500. Thanks, Luciano Dealer Manager Ron Federico is a pleasure to work with. He has gone above and beyond to resolve the issues with my 2013 Fiat 500. Thanks, Luciano More
disgusted The usual technique for car leasing. Not even considering what you want, but trying to get you in to a 39 months lease (google why 39 months lease) wh The usual technique for car leasing. Not even considering what you want, but trying to get you in to a 39 months lease (google why 39 months lease) while you ask for a 36. They had the nerve to say that they do not work with Chrysler Capital, and that 36 months was not "available". Ridiculous. More
New 500x fiat I just leased a new 500x fiat ar fiat Ramsey. I had a great experience with the salesman Frank...he was very helpful and really worked with me to get I just leased a new 500x fiat ar fiat Ramsey. I had a great experience with the salesman Frank...he was very helpful and really worked with me to get a great deal...he went over everything and made the process quick and simple. I would definitely recommend fiat of Ramsey and Frank to anyone looking to lease or finance ! More
Great customer service Toni and Chris were great told them exactly what I wanted and they had it ready to go by the time I got there. Would strongly recommend them if you ar Toni and Chris were great told them exactly what I wanted and they had it ready to go by the time I got there. Would strongly recommend them if you are in the market for a fiat or Alfa Romeo. More
"Great Customer Focused Team" I traded in a vehicle for a new lease. My experience was very personalized - I found Frank Gizzi specifically to be very endearing, efficient and thor I traded in a vehicle for a new lease. My experience was very personalized - I found Frank Gizzi specifically to be very endearing, efficient and thorough. There was no pressure, I was ambivalent about the model and felt i had time and room to discuss options, pros cons. This was by far the most pleasant experience I had at a dealership. I found a one of a kind Alfa Romeo Stelvio online that I inquired about. Frank promptly contacted me about it. I live in south Jersey and he assured me if I made the drive they would make sure we could get a deal done. Once I arrived I worked with Frank who was very nice and accommodating. Jesse , the Sales Manager even came by to discuss a few details and explain how they were going to do some things differently for me just to expedite the process. Top notch. They played no games and got me in and out and didn't waste my time since I was from south Jersey. I highly recommend these guys, they truly care about their customers and their experience. A+. More
Amazing From Start To Finish My wife and I went to Ramsey Alfa Romeo Fiat on 11/24 to look for a new Fiat. We had an amazing experience the last time we went there to get my wife' My wife and I went to Ramsey Alfa Romeo Fiat on 11/24 to look for a new Fiat. We had an amazing experience the last time we went there to get my wife's first Fiat. We were greeted like we were family and even thought they were busy we were immediately introduced to Frank Gizzi by Jesse the manager. We spoke to Frank about what kind of car my wife wanted and he showed us around. We went into the office and he immediately made us feel at home and comfortable. He found a car that matched what she wanted and he went to work. He went over the car to make sure it had what we wanted and then he went and got the numbers. They came back a little higher than we wanted so we countered and in less than 5 minutes we had the number we wanted and the deal was done.We went and had lunch while the car was prepped. We came back and waited a few minutes and we went to sit with Chris to do the paperwork. The time and accuracy this took was perfect. I can't recommend a dealer more than I would recommend this one and Frank Gizzi was the perfect Salesman. No pressure just wanted to help us get in the car we wanted. More
Fast and easy. Frank was great in helping me get the vehicle I wanted. It was a quick and easy transaction and I would recommend Mr. Gizzi to anyone.. Frank was great in helping me get the vehicle I wanted. It was a quick and easy transaction and I would recommend Mr. Gizzi to anyone.. More
Unsatisfied and unprofessional I'm in Ramsey New Jersey for two weeks on business from New York. I walked into Alfa Romeo because I love the style of the new Gulia and I'm in the ma I'm in Ramsey New Jersey for two weeks on business from New York. I walked into Alfa Romeo because I love the style of the new Gulia and I'm in the market I purchase a new vehicle. I pulled up in a company car which was a Honda Accord and I was wearing a company hat with its logo and chef pants because I'm an executive chef for a major food chain. After 10 minutes no sales rep greeted me or ask me if I was interested in anything. I walked up to the receptionist who was on the cell phone and asked if they were busy because there was no one in the showroom and there was no salesman. then they said they could get me somebody and I said no thank you. Then a sales rep walked up and says we're busy . So I drove next door to Porsche and the atmosphere was different and more appealing and purchased the Cayenne SUV in full. Right off the bat I thought they were being judgemental because of my appearance they weren't going to take me serious. Thank you Porsche of Ramsey and they will be delivering my car in New York upon my return. More
Easy Transition from Audi! Came from Connecticut to close a deal with Frank Gizzi. Was in simultaneous contact with a few Alfa dealers and Frank/Ramsey was by far the most respo Came from Connecticut to close a deal with Frank Gizzi. Was in simultaneous contact with a few Alfa dealers and Frank/Ramsey was by far the most responsive and competitive. After resolving the details by phone and email, I drove to the dealership for an effortless trade (as promised by these guys without seeing the car). I left the dealership with a new Giulia one painless hour later. These guys are honestly the best. Jessie Giordano, the Sales Manager, is genuinely concerned about making sure people leave satisfied. It is easy to understand why they're the Northeast's #1 dealer. More