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Ramsey Alfa Romeo Fiat

Upper Saddle River, NJ

4.6
304 Reviews

365 Route 17 South

Upper Saddle River, NJ

07458

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304 Reviews of Ramsey Alfa Romeo Fiat

October 24, 2018

Fantastic I had one of the most pleasant new car experiences ever. From start to finish professional.....courteous and efficient. I will definitely be recomme More

by Louisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Chris Timmons, Patrick Meyer
Oct 25, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks very much, Louisa, we appreciate it!

October 21, 2018

Great experience with a bunch of nice guys I just leased a 2018 Giulia yesterday, and had a great experience overall at Ramsey. The guys I talked to (Ryan, Jesse, Chris and Eric) were all pret More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Chris Timmons, Ryan Durocher, Erik Valentin
Oct 22, 2018 -

Ramsey Alfa Romeo Fiat responded

Very glad to see this, Todd, thanks so much for sharing. We hope you enjoy your new Giulia!

October 19, 2018

Efficient and Met My Exact Needs I had been looking for the right cross over SUV for over a month and becoming frustrated with other dealers lack of follow up! I called the Ramsey More

by Wall NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Chris Timmons, Ryan Durocher
Oct 19, 2018 -

Ramsey Alfa Romeo Fiat responded

Glad to see this, thanks so much for the review!

October 18, 2018

Amazing customer service The attentive, knowledable, and friendly nature of Ramsey Alfa Romeo puts it in a class above all other dealerships I have dealt with. I appreciated More

by kvankott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Anthony Francica, Chris Timmons, Erik Valentin
Oct 19, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks so much for sharing this with us, we hope you enjoy your new Stelvio!

October 13, 2018

From the minute we walked in we felt very welcomed Our experience from the minute we walked in till we signed our new lease was nothing short of perfect. Starting with the warm greetings we received at More

by Chelle1215
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist , Jesse Giordano, Anthony Francica, Chris Timmons
Oct 15, 2018 -

Ramsey Alfa Romeo Fiat responded

Very glad to see this, thank you for sharing!

October 11, 2018

Very motivated staff The staff worked very well together, and it was a very positive, comfortable atmosphere. It was evident that the staff was really motivated to get you More

by CarReviewGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano
Oct 15, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks so much, we appreciate your business!

August 16, 2018

Hassle Free, Honest To Goodness Car Buying Experience Hassle Free, no pushy sales talk just honest to goodness car buying experience. Thank you to Patrick in Sales, Eric, Sales Manager and Cris, Business More

by Quey Folg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Timmons
Sep 07, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks very much, we're happy to see this!

July 15, 2018

Manager followed up The sales manager reached out to me during the sales process, was very nice. Large selection of cars, they also sell Fiat cars. Open on Saturdays More

by Gregdrose@gmail.com
Customer Service
Recommend Dealer
No
Employees Worked With
Jesse Giordano
Jul 17, 2018 -

Ramsey Alfa Romeo Fiat responded

We're very sorry we dropped the ball on this Greg. If there is anything we can do to earn your business, we would love the opportunity to do so. Please contact me directly and I will put you in touch with a sales consultant that will give you their full attention. Jesse Giordano, General Sales Manager.

Jul 17, 2018 -

Gregdrose@gmail.com responded

I already purchased a Stelvio TI and pick it up Saturday, but thank you for acknowledging that this was not your dealerships best moment. I will delete my review

June 24, 2018

Excellent Sales person Paul did a great job handling the process of selling me my fiat 500x. He is very professional and helped me with all the possible discounts I could ge More

by vincentamen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Salandra
Jun 25, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks so much, we truly appreciate your business and thank you for sharing your experience with us! Enjoy your new 500x!

May 31, 2018

Impersonal Dealership. Separate service department. Somewhat disappointing attitude of personnel aside from Luigi. Service department few miles away, and part of a Jeep Chrysler facility. Service is not More

by FrankMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Giordano, Luigi Terranova, Chris Timmons
Jun 01, 2018 -

Ramsey Alfa Romeo Fiat responded

Hi Frank, we're very sorry to see you felt this way after visiting us. As you know, all Alfa Romeo and Fiat service is done through our Chrysler Service center which also services Chrysler, Jeep, Dodge and Ram vehicles. We agree that Alfa and Fiat need to have a better facility and higher level of service and we are working on some plans to improve that in the future. With that being said, all of our technicians are certified and rest assured that the proper attention is being executed when your vehicle is in for service. Thank you for sharing your experience with us, we hope that you will continue to utilize our service department when you need us.

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