Ramsey Alfa Romeo Fiat
Upper Saddle River, NJ
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304 Reviews of Ramsey Alfa Romeo Fiat
Second lease and I’ll be back for more Overall great experience. The guys are super friendly and knowledgeable. They know every detail about their cars and are not hassling you for a deal. Overall great experience. The guys are super friendly and knowledgeable. They know every detail about their cars and are not hassling you for a deal. Plain and simple no gimmicks More
Did as well as expected Quiet location with nice employees. The only negative thing is the secretary making appointments was rude. While on the phone making an appointment wi Quiet location with nice employees. The only negative thing is the secretary making appointments was rude. While on the phone making an appointment with her, she wasn’t friendly and kept making appointment suggestions and was annoyed when I told her I couldn’t make the times she suggested. More
Great atmosphere to buy a car! I'm not a big fan of dealerships and buying a car. But I must admit that buying my new Stelvio was painless at this dealership. The staff was very fr I'm not a big fan of dealerships and buying a car. But I must admit that buying my new Stelvio was painless at this dealership. The staff was very friendly and had wonderful positive energy. They also worked to make the deal and we drove away happy. I am Sure I will go back and get another car at this dealership. Thanks again to Luigi and the boys! see you soon! More
Convenient and courteous service Service Representative Joan Murphy was prompt, efficient, communicative and courteous from beginning to end. She expedited my appointment in order to Service Representative Joan Murphy was prompt, efficient, communicative and courteous from beginning to end. She expedited my appointment in order to accommodate my schedule and also arranged for a “loaner” on short notice. I was very pleased with the overall experience. More
Good. Not aggressive. Helpful Nobody was pushy and the team was helpful and friendly. They explained everything and even did a follow up phone call.jesse and Anthony are highly rec Nobody was pushy and the team was helpful and friendly. They explained everything and even did a follow up phone call.jesse and Anthony are highly recommended. More
Luigi is very helpful I'm glad that I was able to work with Luigi in regards to my purchase. He is very considerate and tries to show that he wants a long term relationship I'm glad that I was able to work with Luigi in regards to my purchase. He is very considerate and tries to show that he wants a long term relationship with his clients. He made sure I understood everything I need to know about car (before the test drive, during the test drive, and after the purchase). Any questions that I had, he answered me directly. Grateful and Thankful! Plan to work with Luigi again in the future. More
Stelvio purchase Luigi Terranova was amazing. He was very knowledgeable and patient with my many many questions. If you want an Alfa Romeo or a Fiat, he is you man. Luigi Terranova was amazing. He was very knowledgeable and patient with my many many questions. If you want an Alfa Romeo or a Fiat, he is you man. More
Alfa expierence Great new car purchase recently completed. Luigi went above and beyond to create the perfect buying expierence with my new Alfa Stelvio. Grazie Mi Great new car purchase recently completed. Luigi went above and beyond to create the perfect buying expierence with my new Alfa Stelvio. Grazie Mille Gene Passalacqua More
Best car dealership experience !!! Luigi is by far the most knowledgeable sales person I’ve ever had the pleasure of dealing with. Great personality and he knows his cars from options t Luigi is by far the most knowledgeable sales person I’ve ever had the pleasure of dealing with. Great personality and he knows his cars from options to performance there wasn’t a question he didn’t have the answer to. It’s was truly a pleasure from beginning to end. In a world of pushy salespeople that don’t even know the products they are selling he and the rest of the Ramsey Alfa Romeo group are among the best in the business. More
Overall: great Felt very comfortable that the service staff was knowledgable and that the service specialist was really good, attentive and thorough. Worked with Jo Felt very comfortable that the service staff was knowledgable and that the service specialist was really good, attentive and thorough. Worked with Joan ...needed help with an unrelated issue from the front desk and they were very friendly and helpful. Wandered the showroom a bit and not a single salesperson said hello or even made eye contact which doesn't make me feel like they have a friendly staff in there and, despite being impressed with the service dept I would likely never go there to purchase my next vehicle... I would easily recommend Joan from the service dept. She was great... the others at the service desks could also use a customer service basics training... the guys handling the cars were the opposite: make eye contact, say hello or ask if help is needed when applicable... they were great. I felt comfortable leaving my car (which means the world to me lol it's my baby) and would do it again ...but for the other service reps and sales guys that all seemed to feel too important to be human to clients, potential or otherwise is a huge turn-off. Other than that was a good experience. More