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Ralph Hayes Toyota
Anderson, SC
444 Reviews
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444 Reviews of Ralph Hayes Toyota
April 07, 2014
Excellent Customer Service! Jimmy helped me find my "new to me" Toyota Tundra. The entire process from the time my family and I entered the parking lot was unlike anything I've e Jimmy helped me find my "new to me" Toyota Tundra. The entire process from the time my family and I entered the parking lot was unlike anything I've ever experienced at a car dealership... Very comfortable space with friendly staff, and there was nothing pushy about the sale. I would definitely recommend the fine people at Ralph Hayes Toyota to a friend! More
by markaguinn
Employees Worked With
Jimmy Dochney
April 06, 2014
Toyota Camry Yesterday - April 5th,2014, I took my son to this dealership to lease a new Camry. Alex Guzanov was great. He answered all of our questions, let us kn Yesterday - April 5th,2014, I took my son to this dealership to lease a new Camry. Alex Guzanov was great. He answered all of our questions, let us know what alternatives we had based on our needs and was a real pleasure to work with throughout the entire process. We found exactly what we were looking for at a very fair price. Alex made the car leasing process an enjoyable experience and I would definitely recommend this dealership (and Alex) to anyone looking for a Toyota. Sincerely Paul Mastroianni Huntersville, NC More
by PaulMastroianni
Employees Worked With
Alex Guzanov
March 31, 2014
Great experience! My experience in purchasing a used car at Ralph Hayes Toyota was absolutely amazing! From the salesmen to the general managers to the finance departme My experience in purchasing a used car at Ralph Hayes Toyota was absolutely amazing! From the salesmen to the general managers to the finance department, they all cared about my wants /needs in purchasing a new car. I felt very comfortable talking with the sales people even though I had never met them before. The price that I was offered was well within my range and even allowed me to get a few "extras" with my vehicle. I would highly recommend purchasing a vehicle or using the service department for your existing car at Ralph Hayes Toyota. You won't be disappointed! More
by GinaPerry
March 29, 2014
Good service Everybody was very friendly and worked with my tight schedule! I was In and out in under an hour with a brand new Toyota Camry! Everybody was very friendly and worked with my tight schedule! I was In and out in under an hour with a brand new Toyota Camry! More
by Rushmike50
March 29, 2014
Jimmy was great. He and I talked by email for a couple weeks and then we were finally able to make it into the dealership. It was a wonderful experience. And now I have the vehicle that I need for my fa weeks and then we were finally able to make it into the dealership. It was a wonderful experience. And now I have the vehicle that I need for my family. Thanks so much!!!!! More
by angel29657
Employees Worked With
Not sure first name, but Wildes was last name., Jimmy Dochney
March 26, 2014
This has been, by far, the best car shopping experience we have ever had. Car shopping/buying is typically a process that we do not enjoy. This dealership runs like a well oiled machine. The employees w we have ever had. Car shopping/buying is typically a process that we do not enjoy. This dealership runs like a well oiled machine. The employees with whom we came in contact were all very hospitable. Thank you Brad for helping us and making this a great experience! More
by georgiacowboy77
Employees Worked With
Marty Crossley, Cody Burkett
February 18, 2014
VERY VERY UNHAPPY WITH THIS DEALER I found them to be VERY VERY UNHAPPY WITH THIS DEALER I found them to be RUDE and ARROGANT after the sale, on ANY customer service issue, even a small one. I tried to VERY VERY UNHAPPY WITH THIS DEALER I found them to be RUDE and ARROGANT after the sale, on ANY customer service issue, even a small one. I tried to obtain wireless remotes for the van I purchased, and they would not even return my phone calls. When I pushed the issue higher, they turned on me like a sworn enemy, and were abusive and insulting in tone and words. I also was given an ARBITRATION form to sign at closing, and told it was an ID verification form.( NOT ) Signing this prohibits any legal action you may wish to pursue in the future. I would NEVER have dealings again with anyone who treats customers this way. Decide for yourself, but there are MANY other places to buy, and since TOYOTA has MILLIONS of recalls in the recent past, the whole brand is risky anyway ! More
by rld07
Employees Worked With
Robt. Hayes Evan Rainwater
February 06, 2014
We recently bought two 2013 cars from Ralph Hayes Toyota in Anderson, SC and each time the same salesman, Stanley L. Hill, lied to us. First, I bought a Toyota Avalon Hybrid, and told Stan that I know that in Anderson, SC and each time the same salesman, Stanley L. Hill, lied to us. First, I bought a Toyota Avalon Hybrid, and told Stan that I know that electric cars have batteries that go bad after so many years that cost thousands to replace, and inquired if the Avalon has that same issue? Stan said that the Avalon hybrid does not require any special treatment than any other regular car. Later, I found out that was so NOT true. There are two main batteries (large and small) in the Avalon and when they need to be replaced cost $3,000 and $250, respectively. I would have bought the car any way, but I guess Stan felt that he needed to lie to make the sale. The next car that we bought was a Toyota Camry, Stan told us that there was zero percent financing for the first year, but in fact lied again. There was a 4.65% during the first year and the whole term of the loan. When we called and inquired about it, we were told that we must have taken a dealer discount of $2,000, instead of the 0% interest – this was the first that we heard of it. Bottom line, do your own research, independently of the sales person, and if they claim any special financing, ask them to them to show it to you in the contract. More
by SteveLyon
Employees Worked With
Stanley L. Hill
September 12, 2013
This dealership definitely had very, very bad service. Their customer service was horrible and they did not put forth any effort at all to work with me. A lot of their cars are priced too high for their c Their customer service was horrible and they did not put forth any effort at all to work with me. A lot of their cars are priced too high for their conditions. Unfortunately if you do decide to do business with them, be very cautious because they will try to pull one over on you. I would not even want my worst enemy to shop there. Go ANYWHERE else besides this dealer!!! More
by HondaMan07
Employees Worked With
Stanley C. Ukadike, Don Evans
July 05, 2013
My wife and I had been looking for a car for sometime. We My wife and I had been looking for a car for sometime. We knew what we wanted and what it would cost for us to purchase a car. So on June 5th we d My wife and I had been looking for a car for sometime. We knew what we wanted and what it would cost for us to purchase a car. So on June 5th we decided to go to Anderson to look. I have known about the Ralph Hayes dealership for years, and heard good things about it. So we stopped to look around and see what you had. When we pulled up we were greeted by George Hooper, introduced ourselves and told him what we were looking for (a used Camry or Accord around 10-12k). He invited us to come into the showroom and sit in his office. That is when everything went south. We were told to wait and they would find us a car to fit our budget. A few minutes later the salesman came and got us to look at the car "they" had found for us. It wasn't even close to what we were looking for. It was a small Suzuki something. We told him this was not what we wanted. We were asked to go back to his office to be seated and wait again. About 10 to 15 minutes later the salesman came back to let us know he found us another car. We went out side to look at the car. Again it was not what we were looking for. It was a Camry, but it was newer than we could afford. He kept telling us that he could fit this one into our budget, but would not tell us the asking price until I kept insisting that he tell me. It was more than we could afford. The salesman proceeded to show us two more cars on the lot. They too were not what we liked and also too expensive. By that time we had been there around 2 hours and had not acomplished a thing. We told the salesman we had other things we had to do and if we could not find anything else we would keep him in mind and let him know. He walked us back to the showroom and went to get us his bussiness card. As we started to walk out the door, Don Evans the sales director, and Mr. Hooper came to the door. We were told he had something we could get into for around $280 a month. It was a lease. I told him I did not want a lease, and I would not qualify for a lease because of my credit. Mr. Evans asked us to come back inside and talk. We explained to him that we really had to go, we had other plans. He said " well just leave then, go, get out, go on". Repeating this a couple of times while he was making hand gestures motioning us out the door, as you would do an animal. Mr. Hooper had an odd look on his face as if he were embarrassed about what had just taken place. My wife's jaw just dropped. More
by srisner
Employees Worked With
George Hooper, Don Evans
