Rallye Motors - Service Center

This was my first service appointment at Rallye - I didn't have high expectations because my last two cars (BMW's from Hassel BMW were nightmares when it came to service. At Hassel BMW the car was nev didn't have high expectations because my last two cars (BMW's from Hassel BMW were nightmares when it came to service. At Hassel BMW the car was never done when promised, leaving the car for service took no less than 45 minutes, getting an appointment, let alone a loaner car was impossible so when I called Rallye I was so pleasantly surprised! I got an appointment 2 days from my call, they gave me a wonderful choice of loaner cars - the people at the service department were so nice, funny, friendly, I just can't say enough about them - they were wonderful. The loaner car was clean, the service was done and my car was ready when promised. They even washed it! I have recommended Rallye to so many people because they offer great prices, now I know they offer great service! I was pleasantly surprised, I am happy I just got a second Mercedes from Rallye - it's car shopping and servicing the way it should be! More

Everything went quickly and satisfactorily. Russ is excellent and always helpful, even in an ememrgency. i don not like the idea that I have to write a review to your specifications excellent and always helpful, even in an ememrgency. i don not like the idea that I have to write a review to your specifications More

I brought my car in because the check engine light was on and the transmission didn't feel right. Joe, my service rep told me he would make sure my car was fixed ASAP. I got a call later that day and it was and the transmission didn't feel right. Joe, my service rep told me he would make sure my car was fixed ASAP. I got a call later that day and it was done. Joe is wonderful. More

Our first experience with Rallye was wonderful. Whad the car 3 days and were in a slight accident. We got the car from a dealer in NJ and were thrilled to have Rallye work on the repairs and we will continu car 3 days and were in a slight accident. We got the car from a dealer in NJ and were thrilled to have Rallye work on the repairs and we will continue our service there since we live in Oyster Bay. More

The main reason I patronize Rallye for over 25 years is our service advisor, Russ Cagarli. He is unfailingly courteous, efficient, prompt, helpful, and extremely reliable. Dr. R. Tabi our service advisor, Russ Cagarli. He is unfailingly courteous, efficient, prompt, helpful, and extremely reliable. Dr. R. Tabi More

Russ is always helpful and knowledable. If he does not know the answer to a question he goes and finds out so you will have the answer. The gentleman outside take your car which is helpful. They are al know the answer to a question he goes and finds out so you will have the answer. The gentleman outside take your car which is helpful. They are always helpful. More

I think John went out of my way to help me understand my vehicle, and my options and he helped me make the correct choices. He listened to my considerations and made great recommendations. I left extremel vehicle, and my options and he helped me make the correct choices. He listened to my considerations and made great recommendations. I left extremely pleased, and he is solely responsible for that. More

I have been dealing with Rallye Motors since 2000. When looking for my second Mercedes-Benz I visited other dealerships but Rallye had the car that I wanted. The sales department was very helpful. Over looking for my second Mercedes-Benz I visited other dealerships but Rallye had the car that I wanted. The sales department was very helpful. Over the years the service department has stepped up their customer care. In the beginning I dealt with two service advisors who were not very helpful nor very polite. I notice that they are no longer working at Rallye!! One day I was lucky to get Russ Cagarli as my service advisor. I have been going to him ever since. He is knowledgeable, helpful and polite. From the moment you drop off your car to the time you pick it up, the personnel at Rallye Motors demonstrate that they are interested in customer satifaction. So far I have bought two cars from Rallye and when I'm ready for my next Mercedes Benz I expect that this dealership will be my first choice. I've spoken to people who have used other dealerships and they do not get the kind of service that I receive at Rallye Motors. More

The experience to bring a car into service was seamless. Friendly, accommodating and there was no tensio to either dropping off the car or picking it up. Now I do not care if my car needs service or not-(th Friendly, accommodating and there was no tensio to either dropping off the car or picking it up. Now I do not care if my car needs service or not-(that's a joke) More