Rallye Motors - Service Center

I had an excellent experience overall at Rallye. Everything from start to finish was exceptional. The service was outstanding, Steve was great and the waiting room was fantantastic. I can't wait f Everything from start to finish was exceptional. The service was outstanding, Steve was great and the waiting room was fantantastic. I can't wait for my next oil change! More

Noel Rodriguez was very professional, competent, and efficient. He was prompt for my appointment and diagnosed my issue as a result of an engine light appearing on the dashboard. The issue was resolve efficient. He was prompt for my appointment and diagnosed my issue as a result of an engine light appearing on the dashboard. The issue was resolved very promptly. Noel has a great attitude and is very courteous and respectful. More

All the people Imencounterd on my visit were super.Lou Vereeosa who made the appointment and Rob Carlson who was, my Rep, we're the usual friendly efficient people. But let us not forget the guys who met Vereeosa who made the appointment and Rob Carlson who was, my Rep, we're the usual friendly efficient people. But let us not forget the guys who met me at the drive thru courtyard, the receptionist and the guy who brought the car out after the wash. They ALL were friendly, courteous and efficient. More

Service was good overall. New rear brake pads installed as needed. Ken was very nice in trying to expedite my car wash, but the reason I gave a "good" instead of "great" rating is that after paying for my as needed. Ken was very nice in trying to expedite my car wash, but the reason I gave a "good" instead of "great" rating is that after paying for my service, I had to wait a good fifteen or more minutes for the car to arrive. Other than that, the only thing I would like to see is some discounts for service. I am constantly getting $1,000 service cards or $50.00 credits from both Smithtown and Helms Brothers, but never from Rallye. That is my only disappointment. Sincerely, Cecilia Mone More

My service advisor, Stephen Augustine was great - professional, knowledgeable and friendly. Making an appointment was quick and having a service loaner was helpful. I am sorry to say that in prior professional, knowledgeable and friendly. Making an appointment was quick and having a service loaner was helpful. I am sorry to say that in prior years, I stopped being a Mercedes owner because of how difficult it was to get a service appointment and how I dreaded dealing with the service department. Now, everything has changed and it is a pleasure dealing with Rallye. Everyone I dealt with was friendly and said hello -- a tremendous improvement. Again, my service advisor was wonderful! Dee Conway More

It's a pleasure to deal with true "professionals" who are knowledgable and helpful in getting your problem solved. I was in the Service Center very late when most of the (office) sta "professionals" who are knowledgable and helpful in getting your problem solved. I was in the Service Center very late when most of the (office) staff had already left for the day, so things were a bit hectic, but I still received the same excellent service that has come to be associated with Rallye. More

I apologize but do not remember the service employee- he was terrific, explained everything, friendly and very courteous. Great experience and always enjoy the experience at Rallye Motors. was terrific, explained everything, friendly and very courteous. Great experience and always enjoy the experience at Rallye Motors. More

I always am treated like a V.I.P. at Rallye and I appreciate it. Everyone is very professional and helpful. It is a pleasure to get my car service there. I have used others, and Rallye is top notc appreciate it. Everyone is very professional and helpful. It is a pleasure to get my car service there. I have used others, and Rallye is top notch. More

Just came in for a bulb replacement. Wonderful service, as always. They checked my tires, filled my wiper fluid, and washed my car, in addition to changing the bulb. Got email asking if everything went w as always. They checked my tires, filled my wiper fluid, and washed my car, in addition to changing the bulb. Got email asking if everything went well and even got a phone message checking on the quality of the service. Very satisfied! More

Russ is the consummate professional and a pleasure to work with. All of the staff from the moment you drive up, through the receptionist to all the personnel and very personable and helpful. work with. All of the staff from the moment you drive up, through the receptionist to all the personnel and very personable and helpful. More