Rallye Motors

Tom Walton was our Sales Executive at Rallye Motors. He was very professional and accomodating. It was very difficult for me to get to Rallye from NYC but Tom always stayed til 9pm+ until we decided on a m was very professional and accomodating. It was very difficult for me to get to Rallye from NYC but Tom always stayed til 9pm+ until we decided on a model/trim. He understood my family's needs and was able to make logical and reasonable suggestions and upgrades for my car. Most importantly, Tom was very patient with us. This is our first Mercedes and we made a few visits before deciding on a black ML350, Almond interior with a few options. On the day of the pickup, we were also given a 30-40 min guide on how to use all the features in the car. They even took time out to set up our cellphones and mbrace, which was a nice touch. I would reccomend Rallye and Tom Walton without hesitation or reservations. More

Kenny V. has ALWAYS been a great representative of your dealership! He's friendly, courteous, and his expertise of Mercedes is unprescedented! I also love your new system of having an appointed time to d dealership! He's friendly, courteous, and his expertise of Mercedes is unprescedented! I also love your new system of having an appointed time to drop off the car, speaking to Kenny, having a "loaner" waiting for me and not being rushed. I'd like to say also I enjoy the friendly atmosphere of the service department now...from the men who first greet you and appoint a parking spot, to the young men who open the door, take the keys, to Doreen, (I believe I have her name correctly), at the reception desk, to meeting up w/Kenny....ALL have a smile and a friendly greeting....(I did think it strange, however, all of these folks on the "lower level" of photos on the wall, or not even up there at all were in the above category....however, one man walked by looking like he was angry w/the world and didn't utter a word, and yet he was one of the four gentlemen in the "top level" of photos!!!! As I explained to one of your mechanics while waiting for Kenny....I taught school for 28 yrs., and was always friendly w/the person I thought REALLY ran the operation...no, not the principal, but the Custodian! It's usually the people on the lower end of the ladder who realize the importance of the client!!! However, this one person's attitude did NOT deter me, nor has he, from the excellent grades and kudos I'm extending to your Service Department. Keep up the good work! Mary A. Ruschin :) More

Service Center was phenomenal and clean. I was able to use the computers and watch tv to pass the time which wasn't that long. My service agent was kind, nice and kept me apprised at all times. I was gr use the computers and watch tv to pass the time which wasn't that long. My service agent was kind, nice and kept me apprised at all times. I was greeted promptly when I arrived and did not have to wait at all. More

I have always been exceptionally satisfied with the service and treatment I have received over the years at Rallye Dealership. The staff is friendly, the work on the car is completed and the car always service and treatment I have received over the years at Rallye Dealership. The staff is friendly, the work on the car is completed and the car always new and the loaner car is a great plus. I have let anyone else but Rallye Motor's service take care of my cars. More

Came in to have a tire repaired that had a mail in it. While I was there I mentions I had a blown bulb in the interior. Service specialist was prompt friendly and helpful. Everything was taken care of wi While I was there I mentions I had a blown bulb in the interior. Service specialist was prompt friendly and helpful. Everything was taken care of within an hour while I had complimentary coffee and a bagel. Service was excellent. More

I always have a very good experience with Joe the rep that helps me all the time... I would highly recommend Rallye service center... Everyone in the service center is very attentive to all of my needs that helps me all the time... I would highly recommend Rallye service center... Everyone in the service center is very attentive to all of my needs and wants.. Thank you Rallye Motors for the prompt high Tech service.. More

I always feel like I am visiting friends when I come to this dealership. Everyone is so friendly and always greet me warmly. They are always willing to help in any way in sales and service. Bob Bianchi, this dealership. Everyone is so friendly and always greet me warmly. They are always willing to help in any way in sales and service. Bob Bianchi, my salesman, is aware of my likes and dislikes as well as my contract status. He is always looking out for my husband and me. He is always willing to make us the best deal he can. Elyse Boshnack More

Rallye Motors of Roslyn, NY is a first class operation from start to finish. I have been dealing with this dealership for over 25 years and I cannot praise my experience with them anyway but great. Th from start to finish. I have been dealing with this dealership for over 25 years and I cannot praise my experience with them anyway but great. The ease of parking is superior whether its for sales or service. I am always greeted with a warm friendly welcome by the Tech person who directs me to the right place. The reception is warm and friendly in a well appointed reception area. The light airy design of the modern recently renovated service department is beautiful and comfortable. My Service Advisor, Russ Cagarli, and my Salesman, Jerry Sherry always greets me by name and make me feel like a valued appreciated client. A visit to this dealership is like a visit with good friends. The waiting area is neat and well decorated with Hi Tech equipment for WiFI available is well thought out . The refreshment area is well stocked and kept clean and inviting. My Car is returned to me washed and in tip top condition. The work is superior and I never have a question or complaint when I leave Rallye Motors More

From the start it was a plesant experience, no pressure and when we sat he explained the difference between the S class. We spoke for at least a half hour and when we settled on a car he made the whole exp and when we sat he explained the difference between the S class. We spoke for at least a half hour and when we settled on a car he made the whole experience easy, paper signing and everything else. He held the car for a few days because it was the only S350 in Barolo Red. Wintin about 10 days we picked up the car, this was the BEST time I had buying a car. He made the whole experience as easy as it could be. WE were not dressed up and he treated us as if we were in Tux's. Now I know why Larry has been with M.B. for 29 years. Just a gem. More

I am always pleased with the service at Rallye. When I pulled into the service area, I was immediately greeted when I got out of my car and when I entered into the service building, Rob was there waiting pulled into the service area, I was immediately greeted when I got out of my car and when I entered into the service building, Rob was there waiting for me with my paperwork. Rob and I spoke about the issues with the car, and the services I needed performed. Once done, I was quickly given a loaner, a GLK. When Rob called me a few hours later to tell me my car needed to stay overnight, I came back in to change my loaner to a more gas friendly car and this was no issue for the people at Rallye. They were kind and understanding. Rob called me on a daily basis to let me know the status of my car, and even when he was out of the office, he had someone call me to give me an update. When I finally picked up my car a few days later, it was clean and good as new. I also noticed that they painted over a small ding in my bumper, which I knew was there but hadn't even requested that they cover. I was quite pleased not just with the work on the car, but also with the customer service provided. I can't imagine going any place else to have my C class services. Thanks Rob and the Rallye team :) More