Rallye Motors
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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100% the right place to have your car serviced! If I could give another star, I would. In the past, I had taken my car to local shops to be fixed or touched up. Never again would I do that after t If I could give another star, I would. In the past, I had taken my car to local shops to be fixed or touched up. Never again would I do that after the service I received at Rallye. Ken in particular made the experience top notch for me, ensuring that I was kept in the loop during my car's service period and returning my car in even better shape than it was when I bought it new. I know that doesn't sound possible, but that is surely how I felt when I picked up my car after repair. Ken is accessible, real, and an outstanding overall professional to work with. 100% consider Rallye Collision Center for any of your car service needs, and make sure you have the opportunity to work with Ken - he made all the difference! More
RALLYE IS SIMPLY THE BEST! Lisa was excellent. Very understanding, patient and she followed up with me. The entire service team at Rallye made an unpleasant situation smooth & s Lisa was excellent. Very understanding, patient and she followed up with me. The entire service team at Rallye made an unpleasant situation smooth & seemless. My car left my (9 month) pregnant wife stranded on the side of the highway. Roadside came, issued us a loaner and ultimately, I was able to get into a new car based on the repeated service issues my vehicle had. I don't expect any luxury car to be perfect. They have a lot electronics which can become defective at any moment. The EXPERIENCE from Lisa and the service management team (Charlie & Keith) was fantastic. Anyone can sell you a car, but great service and a pleasant experience when you are frustrated and having problems is hard to find. I'm a raving fan of Rallye and I HIGHLY recommend you purchase from them. - Kevin Douglas More
Had an emergency and the entire Rallye staff was amazing! We had the battery fail in our S63 and had roadside assist come to jump start the vehicle that evening. The following morning, I called Rallye Motors We had the battery fail in our S63 and had roadside assist come to jump start the vehicle that evening. The following morning, I called Rallye Motors and spoke with Shaun Weissman who went above and beyond to fit me into their busy schedule. I arrived at the Service Department at the allotted time, and I was wiling to wait as long as necessary to have them look at our vehicle. My son and I did some "window shopping" in the showroom while we were waiting. Vincent was very helpful and arranged to have the vehicle ready in time so that I could pickup our youngest child from the bus stop. Everyone was amazing and we were very happy with the treatment that we received! More
Great attitude to go with great service Ken is not only personable but he is on top of his game quick to initiate and while this was my first visit for service I know that I have friend and Ken is not only personable but he is on top of his game quick to initiate and while this was my first visit for service I know that I have friend and go to person for my service needs More
Eliot Cohen at Rallye Mercedes is an excellent sales rep! I would highly recommend using him - he was extremely knowledgeable and very responsive throughout the process. I would highly recommend using him - he was extremely knowledgeable and very responsive throughout the process. More
2 in a row! About to pick up my second Mercedes in 3 years. Robert and his staff once again were excellent and I look forward to being a client for many years to About to pick up my second Mercedes in 3 years. Robert and his staff once again were excellent and I look forward to being a client for many years to come! As always an outstanding experience with exceptional people! More
The BEST OUTSTANDING service &, Sales...... You could never want for more!! Jerry is very honest and you know he is doing his best. The service department is OUTSTANDING service &, Sales...... You could never want for more!! Jerry is very honest and you know he is doing his best. The service department is delightful. I could never say enough about them. More
Gl 550 Jeffrey assisted us in getting a new Gl 550. Thanks you so much for all your help. Thanks Tom you are a great sales man. Jeffrey assisted us in getting a new Gl 550. Thanks you so much for all your help. Thanks Tom you are a great sales man. More
Outstanding Service Overall outstanding service provided at this service center. My service rep Vincent Vetere was the absolute best! He kept in constant communication th Overall outstanding service provided at this service center. My service rep Vincent Vetere was the absolute best! He kept in constant communication throughout the entire process. Calling me when they figured out the issues and when ordering parts and their arrival. Vincent was also very understanding about having to drop my loaner car off some hours after the service was completed. A consummate professional and true asset to this company. Highly recommended! More
Knowledge and Helpful I had bad experience with the Delivery Specialist, Fred and went the Sales Manager. He brought me Andy to take care of the opening questions. Even I had bad experience with the Delivery Specialist, Fred and went the Sales Manager. He brought me Andy to take care of the opening questions. Even though Andy is in the sales and the service he provided me was not his responsibility and the sale was through other salesman, Tom Walton. Andy demonstrated care and knowledge, which is a treasure of Rallye Motors ion Roslyn. If you are not sure who should be the salesman you should look for, Andy FU is my recommendation. More