Rallye Motors

Top notch costumer service I had been servicing my car at Rallye Mercedes-Benz of Roslyn for quite some time and quite frequently as well and time after time they exceeded my ex I had been servicing my car at Rallye Mercedes-Benz of Roslyn for quite some time and quite frequently as well and time after time they exceeded my expectations. I had recommended few friends to purchase and service their vehicles from Rallye Mercedes-Benz and they are satisfied as well. Keep up the good work. More

Battery Issues Rallye techs checked over the vehicle and confirmed the issue and resolved it. Vincenty from service kept me in the loop the entire time. Great servic Rallye techs checked over the vehicle and confirmed the issue and resolved it. Vincenty from service kept me in the loop the entire time. Great service thanks so much More

new car lease Jerry is very easy to work with. He makes the process effortless and painless. His professionalism and integrity are unmatched. I would recommend hi Jerry is very easy to work with. He makes the process effortless and painless. His professionalism and integrity are unmatched. I would recommend him to anyone interested in buying or leasing a vehicle. More

Fantastic Experience I recently purchased my ML350 with the help of Stephen Paladino. I arrived at the dealership without an appointment, but I was greated with a warm sm I recently purchased my ML350 with the help of Stephen Paladino. I arrived at the dealership without an appointment, but I was greated with a warm smile by valet, Edwin Ganadero. Edwin was welcoming, kind and took the time to personally walk me over and introduce me to Stephen. What a great initial first impression- thank you Edwin! Working with Stephen was a pleasure. He took the time to find me the perfect vehicle within my budget all while treating me like a VIP client. He went above and beyond in various ways to make this transaction as easy for me as possible! Even after the sale, he was just a phone call away when I had some follow up questions! Every request was met with a positive response within minutes. I will be recommending Stephen to friends and family. Thank you again for everything! More

Great Customer Service - Bad Service, by Sertvice Dept. Always a pleasure working with Vinnie Vetere, his customer service is exceptional! Now in terms of the SERVICE PROVIDED... it’s lacks quality. M Always a pleasure working with Vinnie Vetere, his customer service is exceptional! Now in terms of the SERVICE PROVIDED... it’s lacks quality. My last few services, have been very disappointing or not up to par. Having to drop vehicle for same issues or because tech failed to be proactive is not efficient on both ends, customers and workers performing service. Let’s just say, It’s amazing how techs sing-off service tickets as completed when they are not... There should be a check-list that should be completed by techs before a vehicle is returned to customer. I understand each case is unique, but when there’s a pattern then the process is not workin. Among other things, my vehicle was returned incomplete: - door controls not operational after changing - air filter not replaced when it should have (raised concerns 3 times, and dropped car twice for same issue). In short filter was not replaced when vehicle was dropped for service. - dirty console when sunroof control panel was replaced. - overcharged on replacement of windshield Anyway, i can keep on, but in the end I understand that these issues can be pinpointed to specific staff/team. This affects the entire MB image. More

Courteous Professionals The dealership is beautiful and state of the art, but the staff is even more amazing! The sales team is very accommodating and the service team is out The dealership is beautiful and state of the art, but the staff is even more amazing! The sales team is very accommodating and the service team is outstanding! Buying a vehicle can be stressful, but the personal attention from the service team makes you feel like family. Keep up the great job! More

Tom Walton was a great salesman Tom was superb with his care and attention to detail. He is amazing!!!! I would recommend this dealer to anyone who needs to buy a new car. Tom was superb with his care and attention to detail. He is amazing!!!! I would recommend this dealer to anyone who needs to buy a new car. More

Outstanding Experience I was referred to David Marsh @ Rallye Motors by a colleague, while on assignment to locate a "particular vehicle" for one of the organizations I am a I was referred to David Marsh @ Rallye Motors by a colleague, while on assignment to locate a "particular vehicle" for one of the organizations I am a member. From day one, Mr. Marsh has greeted me graciously and has been an outstanding and professional Salesperson. More

CORRECT ELECTRICAL PROBLEM RALLYE MOTORS WAS VERY EFFICIENT IN REPAIRING A PROBLEM WITH MY ELECTRICAL SYSTEM. I WOULD HIGHLY RECOMMEND THERE SERVICE DEPARTMENT. THE MANAGERS W RALLYE MOTORS WAS VERY EFFICIENT IN REPAIRING A PROBLEM WITH MY ELECTRICAL SYSTEM. I WOULD HIGHLY RECOMMEND THERE SERVICE DEPARTMENT. THE MANAGERS WERE HELPFUL AND THEY FINISHED THE WORK ON TIME. More

A very satisfied customer Fantastic customer care, always so polite and professional. Thanks to Andrew excellent customer care ,much appreciated. Many thanks, no hesitation i Fantastic customer care, always so polite and professional. Thanks to Andrew excellent customer care ,much appreciated. Many thanks, no hesitation in recommending Rallye Motors. Once again a great service, polite attentive staffs. More