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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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May 31, 2020

VIP SERVICE I always have been treated like a VIP at Rallye Lexus. I have been a customer for over 12 years. I wouldn’t think of going any where else. From the Sh More

by RORO147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jun 01, 2020 -

Rallye Lexus responded

We thank you for your loyalty to Rallye and are happy to know we have been your dealer of choice for 12 years! Thank you for the fantastic feedback on your experiences with us!

May 28, 2020

Service is always great! They keep me up to date on my vehicle and give me a loaner for when I'm not able to wait around More

by Eddie.ng411
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Rallye Lexus responded

Thank you for the wonderful feedback on your recent service experience!

May 28, 2020

Best CustomerService Right from the moment you enter Rallye showroom, they make you feel important! Great experience from the start - buying to service. I highly recomme More

by PRADEEPRAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Late Bob Heyman, Kevin Losee, Josh Weiss, Jay Rosenthal
May 29, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback, we are happy to hear your recent experience was a great one!

May 26, 2020

Taking my car in for a part change was quick and easy at raylle Lexus in Glen Cove! Everyone I have encountered at this location is super helpful and friendly! More

by scalderon7
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Rallye Lexus responded

Thank you for the great feedback, we are happy to know everything was done smoothly during your recent service experience!

May 25, 2020

service and clarity Tire insurance was not clearly explained at time of purchase that it covers only accidental damage, tire insurance was kind of pushed on me. During t More

by MZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not know
May 28, 2020 -

Rallye Lexus responded

I apologize for the miscommunication you have encountered during your experience. I would like to learn more about your recent situation. Please give me a call at your earliest convenience. Thank you Contact Pam (516)629-7646 ppalasciano@rallye lexus.com or Chris (516)629-7645 cthierrin@rallyelexus.com

May 24, 2020

Efficient The process in itself was very time efficient along with minimal problem and more than enough customer satisfaction. Information was also allowed to b More

by Kanem94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback. We are glad to know your recent experience was efficient and done in a timely manner.

May 24, 2020

Professional Approach I was extremely pleased with the entire experience. I want to especially compliment Mary Rutkowski and Daniel Pinzon. I had a valet pickup and NYS in More

by GAWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal
May 26, 2020 -

Rallye Lexus responded

We are happy to hear about your recent experience and thank you for providing us with your feedback on your experience with Mary and Daniel!

May 22, 2020

The people are all knowable and courteous both in Sales The people are all knowable and courteous both in Sales and Service. The dealership is very clean and attractive. It is always a great experience to More

by RALFEE4
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Rallye Lexus responded

We appreciate your kind words and thank you for providing us with your fantastic feedback!

May 21, 2020

smooth transition worked great done in 1 day. inspection and enform app repaired. thank you. hopefully i will not have any more problems with the car. its a good car and a great More

by MAXIMKARAFIAN1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Rallye Lexus responded

Thank you for the great feedback on your recent experience and our dealership!

May 21, 2020

My experience with Rally Motors was pleasant I was taken on time, The NYS inspection was done in a short while. All were very friendly and helpful while i waited. The service advisor explained w More

by KJSJIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Rallye Lexus responded

Thank you for the positive feedback, we are happy to know your visit was quick and informative!

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