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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,454 Reviews

1,454 Reviews of Rallye Lexus - Service Center

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February 25, 2020

I would never take my Lexus anywhere else for service, and when the time comes for a new one, I wouldn’t go anywhere else. Flawless service and totally professional staff across the board. More

by RHUDDLESTON
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Rallye Lexus responded

Thank you for your loyalty to our service department and for sharing your thoughtful review! We look forward to continuing to provide you with flawless service in the future!

February 25, 2020

The service was great. I found something after the service. And they were able to take care of it immediately. I can't say enough about Michael R.and the service team More

by NY4GL
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Rallye Lexus responded

Thank you for sharing your positive service review with us! We are very happy to hear that our team member, Mike, was able to assist you. We hope you visit us back again soon!

February 24, 2020

Andy Heyman Review of Rallye Rallye Lexus is in a class of its own. You will not find a more professional and beautiful looking dealership. IT is a different kind of car buying ex More

by ahey24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heyman , Pamela Palasciano, John Capozzi
Feb 25, 2020 -

Rallye Lexus responded

Thank you for sharing your wonderful review with us regarding our professional and beautiful dealership! We look forward to seeing you back again in our sales department in the future!

February 24, 2020

Your service department is always expeditious, friendly, accessible, and reliable. It’s an asset to your dealership and a reason to utilize their services for your vehicle More

by DRA133
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your positive thoughts regarding our service department! We hope you visit us again in the future!

February 24, 2020

low Tire pressure They had me come in immediately and found a nail in my tire. Fix d it fairly quickly They said I didn’t need an appointment just to come it. More

by SILVER550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2020 -

Rallye Lexus responded

Thank you for taking the time to leave your positive service review with us! We hope you visit us again in the future!

February 23, 2020

The employees are pleasant, and easy to deal with. Service is prompt and reasonable. The environment is upscale with nice amenities such as donuts, bagels and coffee. More

by fradella.charles@gmail.com
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your lovely review! It is delightful to hear that our team members are pleasant and that our environment is upscale. We look forward to seeing you back again in the future for your next prompt service visit!

February 23, 2020

Always pleasant, efficient service...quick wait in a very nice waiting area with ammenities that make the wait more pleasant. Excellent service. This is our 5th car from Rallye More

by PFALLICK
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman
Feb 24, 2020 -

Rallye Lexus responded

Thank you for being a loyal customer to our dealership and for sharing your thoughtful feedback! We are very happy to hear that your visits are always pleasant and that we provide you with efficient service. We are looking forward to seeing you back again when you are shopping for your 6th vehicle from us and for your next service!

February 23, 2020

Service is totally outstanding, professional and helpful. Received a loaner car when needed it. Contacted me in a timely way when the ordered part was available. More

by EFONTANETTA
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Feb 24, 2020 -

Rallye Lexus responded

Thank you for your fantastic service review! We are very happy to hear that our service is outstanding and that our team is professional and helpful! We hope you visit us again in the future.

February 18, 2020

windshield replacement I made an appointment for my windshield to get replaced. I bought the car in and got my loaner vehicle as requested. It was a quick and easy process. More

by gmadcat87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2020 -

Rallye Lexus responded

Thank you for sharing your positive service visit wit us! It is delightful that the entire process was quick and easy and we hope to see you back again in the near future!

February 16, 2020

Very Courteous, friendly, and make follow up calls promised. From entry to exit all personnel are well mannered. No trouble getting appointments scheduled whenever needed. More

by RICHA.MUKHIJA
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Feb 18, 2020 -

Rallye Lexus responded

Thank you, Richa, for sharing your very courteous and friendly experience with us! We are very happy to hear that booking an appointment is hassle-free and we are looking forward to seeing you back again soon.

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