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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,454 Reviews

1,454 Reviews of Rallye Lexus - Service Center

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March 11, 2020

Computer update While updating my computer, they discovered a problem with one of my tires. I appreciate the loaner which is available for me when servicing my8 car. More

by Hawke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Rallye Lexus responded

Thank you for sharing your five-star service visit with us! We are very pleased to hear that our team members were able to assist you and we hope you decide to visit us again in the future!

March 09, 2020

excellent Mike and Joanna are my go to service advisors, great work and very good follow through on any issues. Always a pleasant experience working with them More

by FRANKKELLY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Rallye Lexus responded

Thank you, Frank, for sharing your excellent review with us and for being a returning customer with us! We are very happy to hear that your visits are always pleasant and we hope to see you back again soon!

March 08, 2020

inspection and routine maintenance Excellent in every way....need I say more???!!!I dealt with Mike Reidy and I found him to be very friendly, prompt and obviously knew what and how to More

by MARK2THDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Rallye Lexus responded

Thank you for sharing your excellent review! It is fantastic that Mike was able to assit you in every way and that you enjoyed your visit with us. We are looking forward to seeing you back again in the future!

March 08, 2020

Great Mike Reidy assisted us at Rallye Lexus and he was professional and answered our questions. The service was great with minimum wait time. The snacks More

by TANYARN81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your positive feedback for our team member, Mike! We are happy that you enjoyed our quick and efficient service and we hope you visit us again in the future.

March 08, 2020

Staff work together well, from checking in to getting me a rental. Facility was clean. Staff was friendly. Would recommend to those who need to service their car. More

by EMMA
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Rallye Lexus responded

Thank you for sharing your wonderful recommendations with us and for your lovely feedback! We hope to see you back again in the near future!

March 05, 2020

Excellent service I was very satisfied with the welcoming staff and my service rep. All polite and professional. The work was done in a timely manner and I was notified More

by PATRICKHMACKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Rallye Lexus responded

Thank you, Patrick, for sharing your excellent service review with us! We are very pleased to hear that you are very satisfied with your service. We hope to see you back again soon!

March 03, 2020

We were extremely satisfied with our last visit. Steve Holmes provides excellent service - he was professional, accommodating, and friendly. He provided timely updates with our service and ensure we were More

by llukjuang
Recommend Dealer
Yes
Employees Worked With
Steven Holmes
Mar 04, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your excellent service review! It is lovely that our team member, Steve, is professional, accomodating and friendly and we are looking forward to seeing you back for your next visit!

March 03, 2020

Excellent Service. The tech explained everything that we’re going to do and how long it would take. There were not any surprises and my Lexus was finished on time. More

by PJDiskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2020 -

Rallye Lexus responded

Thank you for your positive feedback! We are very happy to hear that you had a great visit with us and we hope to see you back again in the future!

March 01, 2020

Always dealing with professionals at Rallye Lexus ... unlike other dealers (ie, Brooklyn Lexus). Hope the service does not diminish over the years as budgets get cut and customer service is an after tho More

by johnny
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
Mar 02, 2020 -

Rallye Lexus responded

Thank you for sharing your wonderful service review! We are very happy to hear that your experiences are professional and we look forward to seeing you back again soon!

February 28, 2020

Please return car the same way it was received (parking assist, blind side monitors, lane departure, auto lights) were all turned off when car was received. I understand it may need to be off while servici More

by RINGO34
Recommend Dealer
Yes
Employees Worked With
Not sure about names
Mar 03, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your most recent experience, please be advised that this does not reflect how we conduct our business. Please give me a call to discuss this further. Thank you, Christopher Thierrin (516) 629-7645

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