1,454 Reviews of Rallye Lexus - Service Center
FIRST IN CLASS, AS ALWAYS RALLYE LEXUS IS FIRST IN CLASS. AHEAD OF ALL COMPETITION. JOANNA IS GREAT AND A CONTINUING ASSET FOR RALLYE LEXUS . KEEP DOING JUST WHAT YOU'RE DOIN RALLYE LEXUS IS FIRST IN CLASS. AHEAD OF ALL COMPETITION. JOANNA IS GREAT AND A CONTINUING ASSET FOR RALLYE LEXUS . KEEP DOING JUST WHAT YOU'RE DOING More
Excellent client oriented service Recently the battery of my Lexus died and I couldn’t go to the service center because of Covid and my husband’s susceptibility to it. I called the se Recently the battery of my Lexus died and I couldn’t go to the service center because of Covid and my husband’s susceptibility to it. I called the service dept and they worked with me immediately. An associate came to pick up the car, change the battery and return the car. No extra cost for outstanding service. I find Rallye service always efficient and courteous. Thank you! More
10K mile service Thank you for your excellent service! I really appreciate the valet service since I am now Working out east in Bohemia. Thanks for your attention to d Thank you for your excellent service! I really appreciate the valet service since I am now Working out east in Bohemia. Thanks for your attention to detail. Matt More
Amazingly Understanding and Helpful Went during COVID 19 and Maria came outside to me so I would not have to go in building. When I went to drop off my loaner, all my paperwork, keys, e Went during COVID 19 and Maria came outside to me so I would not have to go in building. When I went to drop off my loaner, all my paperwork, keys, etc in my car so all I had to do was get out of loaner, get into my car and drive home. Thank you, thank you, thank you. More
Awesome!!Great experience from the call to make Awesome!! Great experience from the call to make appointment- to getting the car back! They look out for you - to get you back in the road safely! Awesome!! Great experience from the call to make appointment- to getting the car back! They look out for you - to get you back in the road safely! More
Great service ready to help Was professional Service Great service ready to help Was professional Service guys were great Took car and brought car back to my home Very easy to work with the servi Great service ready to help Was professional Service guys were great Took car and brought car back to my home Very easy to work with the service Dept More
Had an amazing experience having Anthony has the person handling my lease. He was so helpful and accommodating. Excellent with communication and making sure I was happy. handling my lease. He was so helpful and accommodating. Excellent with communication and making sure I was happy. More
Excellent Service As always Ralley Lexus did an excellent Job, Fast efficient service. They are always willing and able to go the extra mile. A culture of excellence a As always Ralley Lexus did an excellent Job, Fast efficient service. They are always willing and able to go the extra mile. A culture of excellence and professionalism. More
I spoke to the service manager about an acceleration problem I have had since the first day I picked up the new car. He was rude and dismissed my issues as a non issue. I expect the service manager to b problem I have had since the first day I picked up the new car. He was rude and dismissed my issues as a non issue. I expect the service manager to be caring and polite towards me and not dismissive of my issues. More
Service advisor Joanna Oates is always helpful, thorough and polite. Loaner car system is very good. Scheduling for drop off and pick up work so that do not result in long delays. and polite. Loaner car system is very good. Scheduling for drop off and pick up work so that do not result in long delays. More