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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,454 Reviews

1,454 Reviews of Rallye Lexus - Service Center

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April 10, 2020

FIRST IN CLASS, AS ALWAYS RALLYE LEXUS IS FIRST IN CLASS. AHEAD OF ALL COMPETITION. JOANNA IS GREAT AND A CONTINUING ASSET FOR RALLYE LEXUS . KEEP DOING JUST WHAT YOU'RE DOIN More

by DALADOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Rallye Lexus responded

Thank you for the positive feedback, we are happy to know Joanna was great to work with and helped make your experience a great one!

April 09, 2020

Excellent client oriented service Recently the battery of my Lexus died and I couldn’t go to the service center because of Covid and my husband’s susceptibility to it. I called the se More

by Leila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel and two other guys whose names escape me,
Apr 09, 2020 -

Rallye Lexus responded

Thank you for providing us with your feedback, we take these uncertain times seriously and want to make sure we are here for our customers any way we can be, we are happy to know everything was done efficiently. Thank you again and we look forward to seeing you again in the future!

April 07, 2020

10K mile service Thank you for your excellent service! I really appreciate the valet service since I am now Working out east in Bohemia. Thanks for your attention to d More

by MATTRPT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Apr 08, 2020 -

Rallye Lexus responded

Matt, thank you for the positive feedback on your recent service experience. We are happy to know everything was done attentively and excellent.

April 03, 2020

Amazingly Understanding and Helpful Went during COVID 19 and Maria came outside to me so I would not have to go in building. When I went to drop off my loaner, all my paperwork, keys, e More

by sangacian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Rallye Lexus responded

We appreciate your wonderful feedback during these uncertain times, we thank you for trusting us to take care of your vehicle and we hope to see you again in the future!

April 03, 2020

Awesome!!Great experience from the call to make Awesome!! Great experience from the call to make appointment- to getting the car back! They look out for you - to get you back in the road safely! More

by Suzanne
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Rallye Lexus responded

Thank you for the fantastic feedback, we are happy to know we were able to make your experience a great one!

April 01, 2020

Great service ready to help Was professional Service Great service ready to help Was professional Service guys were great Took car and brought car back to my home Very easy to work with the servi More

by PKABRAWALA
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback!

March 30, 2020

Had an amazing experience having Anthony has the person handling my lease. He was so helpful and accommodating. Excellent with communication and making sure I was happy. More

by JPeluso
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
Mar 31, 2020 -

Rallye Lexus responded

Thank you for the positive feedback, we are happy to know Anthony was helpful and accommodating during your recent experience. Enjoy your new lease and we look forward to seeing you in the future soon!

March 29, 2020

Excellent Service As always Ralley Lexus did an excellent Job, Fast efficient service. They are always willing and able to go the extra mile. A culture of excellence a More

by JDUBATO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Rallye Lexus responded

We appreciate your kind words regarding your recent experience at Rallye Lexus. We are happy to know every experience is filled with excellence and professionalism and we look forward to seeing you again soon!

March 25, 2020

I spoke to the service manager about an acceleration problem I have had since the first day I picked up the new car. He was rude and dismissed my issues as a non issue. I expect the service manager to b More

by RSANTANG
Recommend Dealer
No
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Service advisor Joanna Oates is always helpful, thorough and polite. Loaner car system is very good. Scheduling for drop off and pick up work so that do not result in long delays. More

by SALARAN
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Rallye Lexus responded

Thank you for your positive feedback! We are happy to hear Joanna is helpful and thorough with every experience.

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