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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,534 Reviews

1,534 Reviews of Rallye Lexus - Service Center

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November 20, 2024

This is the only dealership that we would ever use. They are honest..professional…easy to work with…and very caring and friendly. We high recommend this dealership! More

by MARTIN33M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Rallye Lexus responded

Martin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 20, 2024

Did not seem to be very knowledgeable Money is what they look at They charge an arm and a leg for something and then you go back because ithe problem is not fixed and again they charge more again … More

by chazzan613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Montijo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo
Nov 20, 2024 -

Rallye Lexus responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Tetta General Manager 516-676-4000

November 18, 2024

Very courteous staff. Very clean and very professional. One of the best service centers ever. More

by 6JZUNIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 16, 2024

That was excellent good I am So happy for that time in Lexus Very nice people kind and helpful More

by RAFALBOR1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 15, 2024

Very efficient experience dealer avoided wasting my time and kept informed on the progress of my vehicle More

by THEGEMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again! James Quinlan 516-676-8686

November 15, 2024

Mike was great to work with. I have been using Lexus service for many years More

by express13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. Mike and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 15, 2024

Joanna and Maria are super. and make you feel at home while your car is being serviced. More

by NSAVITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna, Maria, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

November 14, 2024

I was very pleased with all the aspects of my visit. everyone was very friendly, caring and knowledgeable. the service was outstanding. all issues were addressed. It was very well worth the drive to th More

by ECHOECHO6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 14, 2024

Maria is always very helpful - she is always looking out for me and my financial situation More

by LISA.FLATOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Rallye Lexus responded

Thank you, Lisa, for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 14, 2024

I am more than happy to fill out this survey Mr Reidy, Mr Kenneth Melendez, and Anthony Costanzo(Floor Manager), the whole Service Department, the Service Manager,!James Quinlen Service Manager, and nume More

by Drfreud04opml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Strippoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Matheos
Nov 14, 2024 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

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