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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,454 Reviews

1,454 Reviews of Rallye Lexus - Service Center

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July 07, 2020

Great Service Amid a Pandemic From beginning to completion, Rallye staff were courteous, friendly, professional and efficient. Maria Giovaniello was especially friendly and reassur More

by dlw311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback on your recent experience!

July 02, 2020

I’m really happy with the entire experience I was servicing my car at Rallye Lexis. Quick, effortless, efficient and effective. Thank you very much. More

by TEAM0
Recommend Dealer
Yes
Employees Worked With
Pamela Palaschiano
Jul 02, 2020 -

Rallye Lexus responded

We are happy to know your recent service experience was a great one and we appreciate the positive feedback!

July 02, 2020

I have nothing but praises for Rallye Lexus. I called to make an appointment to have my car serviced. They greeted me with the utmost courtesy. I explained to the woman on the phone how I was unable to phys More

by DENICE17
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Rallye Lexus responded

We appreciate your wonderful feedback and we hope you are feeling well! We are happy to know Maria was able to help you with all your vehicle needs.

July 02, 2020

Very professional staff at the service desk. Frank, the Service mgr. has been very helpful when I’ve had a minor problems in the past. More

by MOCHAPPO
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reidy always very attentive great attitude!
Jul 06, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback!

June 29, 2020

All work was done promptly and on schedule. Care was taken to disinfect as necessary. Received call from Mike to notify work was complete / ready. More

by alandnil
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback on your recent experience!

June 29, 2020

No pressure service I came in for a free recall fix and the service was great - loaner, timing and friendliness. Would definitely go back for service if needed. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Rallye Lexus responded

Thank you for your positive feedback on your recent service visit!

June 28, 2020

Service at Rallye is always excellent. The staff is both friendly and knowledgeable. The work is done right the first time and my vehicle is returned back to me clean. More

by ARMISTAD
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Rallye Lexus responded

We appreciate your kind feedback and are happy to know your experience was an excellent one.

June 27, 2020

Excellent Service I had made an appointment, the Customer Service Representative, Mike Reidy was waiting, I explained the problem, a broken linkage on the manual hood r More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Rallye Lexus responded

Thank you for the wonderful feedback on your recent service experience!

June 26, 2020

The pickup and deliver service is a real game-changer! It was on time, seamless and with perfect communication with the service department before, during and after service. The person delivering the car More

by LH190
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your wonderful feedback, we are pleased to hear of your recent pick-up and delivery service and glad it was a seamless experience!

June 25, 2020

Stand up service Stood behind corporate when there was a major part defect and recall. Impressive. Thanx Pam. We weren’t sure you would after receiving letter from c More

by PETERL0
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jun 25, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback!

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