1,454 Reviews of Rallye Lexus - Service Center
Great Service Amid a Pandemic From beginning to completion, Rallye staff were courteous, friendly, professional and efficient. Maria Giovaniello was especially friendly and reassur From beginning to completion, Rallye staff were courteous, friendly, professional and efficient. Maria Giovaniello was especially friendly and reassuring that my vehicle would be cleaned and sanitized prior to delivery. A big shout out to Maria G...than you and than you Rallye Lexus....I'll be returning shortly for another safety updater from Lexus. More
I’m really happy with the entire experience I was servicing my car at Rallye Lexis. Quick, effortless, efficient and effective. Thank you very much. servicing my car at Rallye Lexis. Quick, effortless, efficient and effective. Thank you very much. More
I have nothing but praises for Rallye Lexus. I called to make an appointment to have my car serviced. They greeted me with the utmost courtesy. I explained to the woman on the phone how I was unable to phys make an appointment to have my car serviced. They greeted me with the utmost courtesy. I explained to the woman on the phone how I was unable to physically go to the dealership because I was going through chemotherapy and my immunity was severely compromised. She was extremely empathetic and arranged to have my car delivered to the dealership and returned to me on the same day. When I purchase my next Lexus, it will be through Raylle More
Very professional staff at the service desk. Frank, the Service mgr. has been very helpful when I’ve had a minor problems in the past. Service mgr. has been very helpful when I’ve had a minor problems in the past. More
All work was done promptly and on schedule. Care was taken to disinfect as necessary. Received call from Mike to notify work was complete / ready. taken to disinfect as necessary. Received call from Mike to notify work was complete / ready. More
No pressure service I came in for a free recall fix and the service was great - loaner, timing and friendliness. Would definitely go back for service if needed. I came in for a free recall fix and the service was great - loaner, timing and friendliness. Would definitely go back for service if needed. More
Service at Rallye is always excellent. The staff is both friendly and knowledgeable. The work is done right the first time and my vehicle is returned back to me clean. friendly and knowledgeable. The work is done right the first time and my vehicle is returned back to me clean. More
Excellent Service I had made an appointment, the Customer Service Representative, Mike Reidy was waiting, I explained the problem, a broken linkage on the manual hood r I had made an appointment, the Customer Service Representative, Mike Reidy was waiting, I explained the problem, a broken linkage on the manual hood release, Mike got me a loaner, I was on my way and the vehicle was serviced and returned on time and at a reasonable cost. More
The pickup and deliver service is a real game-changer! It was on time, seamless and with perfect communication with the service department before, during and after service. The person delivering the car It was on time, seamless and with perfect communication with the service department before, during and after service. The person delivering the car back to my driveway called to tell me exactly when he would be returning the car.Seamless beginning to end!! More
Stand up service Stood behind corporate when there was a major part defect and recall. Impressive. Thanx Pam. We weren’t sure you would after receiving letter from c Stood behind corporate when there was a major part defect and recall. Impressive. Thanx Pam. We weren’t sure you would after receiving letter from corporate. More