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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,454 Reviews

1,454 Reviews of Rallye Lexus - Service Center

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August 20, 2020

Always a pleasure coming to this location! My experience is always great. It is alwqts very fast, easy and friendly service every single time I go. More

by KALIMOOTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Aug 20, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback!

August 17, 2020

The staff was very friendly and professional. The best thing, when I have a problem call the service department the staff went above and beyond help and resolve my issue immediately. More

by VPJOHNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback on your recent experience with us!

August 16, 2020

Great Service I have a brand new ES less than 2 weeks old that wouldn’t start because of a defective battery. Roadside service got the car started and I took it to More

by SCOHEN0827
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback on your recent service experience with us, we apologize for the inconvenience you experienced but happy to know everything was fixed and you were back on the road!

August 13, 2020

A true pleasure! I can't say enough about this dealership! Pam in the service department is extremely organized and keeps me fully updated at all times. Everyone at th More

by LORIALICEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Josh Weiss, Carlos Vargas
Aug 14, 2020 -

Rallye Lexus responded

Thank you for providing us with your wonderful feedback. We are happy to know Pam was helpful and organized during your recent visit!

August 12, 2020

Professional and courteous service. They accommodate the customers needs and make for a great experience. I would certainly rank this dealership an A++++. Thank you! More

by DKBUNNIES
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Rallye Lexus responded

Thank you for the wonderful feedback!

August 11, 2020

Great experience every time I have service there. From the time you drive up to the service area their is no waiting. The paper work is waiting to be signed. If you can’t wait for your car a loaner is wai More

by RTENEM
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Josh Weiss
Aug 11, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback.

August 11, 2020

Recall now; and simple failure to press A/C buttons. Prompt, accurate. Correct in prediction of time needed for work. One thing though: when recall repair originally scheduled, parts weren't available. More

by MCSHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Rallye Lexus responded

Thank you for providing us with your feedback, we apologize for any inconvenience that may have occurred due to the parts delay.

August 09, 2020

Service is awesome! Mike was very good at explaining how my warranty worked. ^_^. They never disappoint. I was even offered a loaner when I didn’t even ask for one. So nice and convenient!!! More

by minyoon2u
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Rallye Lexus responded

We are happy to hear of your recent service visit and we appreciate the great feedback!

August 05, 2020

I always have a positive experience at Lexus service even in this most stressful time, Lexus makes me feel very comfortable. I feel that I am in good hands and safe in my car. More

by tweeti1013
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback! We are happy to hear about your recent experience and look forward to working with you again in the future!

August 03, 2020

Steve was Awesome !! Made my Experience so easy that now Rallye will always be my choice for service! He was professional and courtesy I wish all places had employees like Steve! More

by KIMBERLYWEILMANN
Recommend Dealer
Yes
Employees Worked With
Steven Holmes
Aug 06, 2020 -

Rallye Lexus responded

Thank you for the positive feedback regarding your recent experience with Steve! We hope to see you again in the future!

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