Rallye Lexus - Service Center

excellent service and very nice people Very nice experience dealing with everyone at the dealership. All work was done correctly and I have never had a problem servicing with Rallye ever Very nice experience dealing with everyone at the dealership. All work was done correctly and I have never had a problem servicing with Rallye ever More

Everything First Class No trouble making appointment and arranging a loaner car. We started to hear a noise from engine a week before appointment, so Pam moved up appointme No trouble making appointment and arranging a loaner car. We started to hear a noise from engine a week before appointment, so Pam moved up appointment for the next day. A technician came with me while we drove and he quickly identified the noise coming from the struts before we got outside the service area. More

THIS IS THE 6TH LEXUS I'VE BOUGHT AT RALLYE. PAM IS THE BEST I've never had a problem with this dealership, but this car - my 6th Lexus - is a total pain to drive, and I wish I had my old one back, It's just too I've never had a problem with this dealership, but this car - my 6th Lexus - is a total pain to drive, and I wish I had my old one back, It's just too complicated to enjoy. And so far, I've had TWO recalls on this vehicle, which doesn't speak well for the future. I'm writing a separate letter to your CEO. But in regard to service, the bright spot is Pam Palasciano. She's wonderful. Professional, knowledgeable, a pleasure to deal with . I've never dealt with any of the employees pictured here except for Pam. Barrie Curtis Spies More

2018 LS500 annual Insp.,& Safety Recall. T3423,NYState Insp.,Pass.Safety Recall20La01. Replaced Low Pressure Fuel Pump.Loaner Vehicle has been offered Pam Palasciano always warm,and accom T3423,NYState Insp.,Pass.Safety Recall20La01. Replaced Low Pressure Fuel Pump.Loaner Vehicle has been offered Pam Palasciano always warm,and accommodating. She is one of a kind!.. She is one of the reasons I remain with Rallye More

On time for pickup and delivery,good job. Best dealership this side of the Mississippi,could not do any better then they are now. Keep up the good work. On time delivery which was great. Best dealership this side of the Mississippi,could not do any better then they are now. Keep up the good work. On time delivery which was great. More

Quick, friendly and efficient Car was tagged and taken right away. Sales rep came out right away and noticed I was due for inspection so I was glad to get that done too. Car was tagged and taken right away. Sales rep came out right away and noticed I was due for inspection so I was glad to get that done too. More

The BEST Customer Service! Rallye Lexus never disappoints in providing the best customer service i have ever experienced. Everyone there is professional, courteous, prompt know Rallye Lexus never disappoints in providing the best customer service i have ever experienced. Everyone there is professional, courteous, prompt knowledgeable, pleasant and accommodating. I would not think of bringing my car anywhere else. More

Never a problem Never had a problem in 15 years. Very professional and courteous. Would recommend. Not happy that in order to complete this survey I have to write Never had a problem in 15 years. Very professional and courteous. Would recommend. Not happy that in order to complete this survey I have to write 25 words. More

Very professional and best service in the industry Very professional and best service in the industry Would recommend Rallye to anyone looking to purchase or service there Lexus Also very accommod Very professional and best service in the industry Would recommend Rallye to anyone looking to purchase or service there Lexus Also very accommodating as to time spent More

Maria is friendly and professional!! Both of my vehicles were serviced on the same day. Even one of my vehicle has to be bring back to recheck after the recall was done. But it was quick to get that issue f were serviced on the same day. Even one of my vehicle has to be bring back to recheck after the recall was done. But it was quick to get that issue fixed More