Rallye Lexus - Service Center

The staff was very friendly and professional. The best thing, when I have a problem call the service department the staff went above and beyond help and resolve my issue immediately. thing, when I have a problem call the service department the staff went above and beyond help and resolve my issue immediately. More

Great Service I have a brand new ES less than 2 weeks old that wouldn’t start because of a defective battery. Roadside service got the car started and I took it to I have a brand new ES less than 2 weeks old that wouldn’t start because of a defective battery. Roadside service got the car started and I took it to Rallye who immediately took the car in and replaced the battery. Very happy with the service department but not happy with quality control before the car was given to me. They should have known there was a problem with the battery. More

A true pleasure! I can't say enough about this dealership! Pam in the service department is extremely organized and keeps me fully updated at all times. Everyone at th I can't say enough about this dealership! Pam in the service department is extremely organized and keeps me fully updated at all times. Everyone at this location is very professional. I own two Lexus vehicles and all of my experiences have always been a true pleasure! More

Professional and courteous service. They accommodate the customers needs and make for a great experience. I would certainly rank this dealership an A++++. Thank you! customers needs and make for a great experience. I would certainly rank this dealership an A++++. Thank you! More

Great experience every time I have service there. From the time you drive up to the service area their is no waiting. The paper work is waiting to be signed. If you can’t wait for your car a loaner is wai the time you drive up to the service area their is no waiting. The paper work is waiting to be signed. If you can’t wait for your car a loaner is waiting. No waiting to pick up your car. It’s waiting for you clean and washed More

Recall now; and simple failure to press A/C buttons. Prompt, accurate. Correct in prediction of time needed for work. One thing though: when recall repair originally scheduled, parts weren't available. Prompt, accurate. Correct in prediction of time needed for work. One thing though: when recall repair originally scheduled, parts weren't available. We weren't told of this until we called to reschedule servicing. We might have otherwise come in on first-scheduled date, only to be told then that parts were unavailable. More

Service is awesome! Mike was very good at explaining how my warranty worked. ^_^. They never disappoint. I was even offered a loaner when I didn’t even ask for one. So nice and convenient!!! my warranty worked. ^_^. They never disappoint. I was even offered a loaner when I didn’t even ask for one. So nice and convenient!!! More

I always have a positive experience at Lexus service even in this most stressful time, Lexus makes me feel very comfortable. I feel that I am in good hands and safe in my car. in this most stressful time, Lexus makes me feel very comfortable. I feel that I am in good hands and safe in my car. More

Steve was Awesome !! Made my Experience so easy that now Rallye will always be my choice for service! He was professional and courtesy I wish all places had employees like Steve! Rallye will always be my choice for service! He was professional and courtesy I wish all places had employees like Steve! More

excellent the picking up, servicing and return of the car was excellent However I was taken aback when your delivery person had a great deal of difficulty in the picking up, servicing and return of the car was excellent However I was taken aback when your delivery person had a great deal of difficulty in using the key that is attached to the remote,=. He called in and was told to try opening the trunk and he did. The reason for needing that key, was that the battery was dead. on my next visit, i will need instructions on using that key. Other than that, the sericve was excellent. More