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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,454 Reviews

1,454 Reviews of Rallye Lexus - Service Center

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November 04, 2020

Service rep went all the way to meet my needs. She understood the problem and took the right action to meet my service department needs. More

by ANDRIS7
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Rallye Lexus responded

Thank you for the five-star review, Andris! We are so glad to hear of your excellent service visit.

November 02, 2020

I just needed my inspection done. This small task was handled in the professional way that all services are done. I've always been happy with the staff at Rallye Lexus, especially during this difficult More

by INARAHIRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Rallye Lexus responded

Thanks for the five-star review! We hope to see you again in the future.

November 02, 2020

Joanna Oates is the most professional service person I have ever dealt with in my 50 years of car ownership. She is courteous and listens to what I want completed on my 2 cars when I bring them in for s More

by GREENCDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Rallye Lexus responded

Thank you for sharing your experience! We appreciate your feedback and hope to see you again in the future.

November 01, 2020

Rallye Lexus in Glen Cove is the best. I wouldn’t bring my cars to any other place. Top notch service is provided every single time. Thank you! More

by JAMIECUSACK15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Steven Holmes, Mary Rutkowski
Nov 02, 2020 -

Rallye Lexus responded

Thank you for the five-star review, Jamie! We look forward to seeing you again in the future.

October 29, 2020

Love the Service Center! They are friendly, helpful, and professional! Who could ask for more? And I especially love the car wash at the end. Can't wait for Covid to be done so they can bring back the bagel More

by RENEESHABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Oct 30, 2020 -

Rallye Lexus responded

Renee, thank you for the wonderful review! We are so thrilled to hear that you had a 5-star visit to our service center. We thank you for your business and look forward to working with you again in the future.

October 28, 2020

The mechanical problem was resolved very fast. I didn’t even have to wait They always provide me with best service great dealer great staff More

by JOHNNY.BHATIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Rallye Lexus responded

Thank you, Johnny, for sharing your experience! We are so glad to hear.

October 26, 2020

The service at Rallye is always first rate, thorough and exactly as hoped. Loaner car was fine and service was quick and on time. Independent of any service issues, please let the mfg know that the touc More

by RWILLIAMS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holmes
Oct 26, 2020 -

Rallye Lexus responded

Thank you for leaving us a 5-star review.

October 26, 2020

Excellent service and amenities. They'll make sure you're taken care of. I was missing a screw and bolt on my front license plate prior to coming in and they replaced it for me and I didn't notice it till I More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Rallye Lexus responded

Thank you, Brian, for your five-star review. We are glad to hear of your positive experience.

October 24, 2020

I was told by service I needed tires, alignment & brakes. I took it to another service place and was told nine of that was necessary More

by MLEISTMAN
Recommend Dealer
No
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Rallye Lexus responded

Good morning. Please note that our Service Technicians advise guests of what is needed and/or recommended for your vehicle. If you chose to service elsewhere, another shop may have other recommendations. Please reach out to us should you have any questions. Thank you.

October 21, 2020

Rallye Lexus customer service always amazingly goodIn Rallye Lexus customer service always amazingly good In particular, Joanna is very efficient and reliable with getting my cars serviced I enjoy dri More

by Marty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Rallye Lexus responded

Thank you for the review, Marty. We are glad to hear that you had a positive experience working with us.

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