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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,454 Reviews

1,454 Reviews of Rallye Lexus - Service Center

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December 14, 2020

I’ve been going to Rallye Lexus for over 30 years and each time I’m treated like a valued customer. I usually work with Pam but when I’ve had others help me they are also very courteous and professional More

by PLVIKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose recently assisted me on the phone when I was having Bluetooth issues., Pamela Palasciano, Josh Weiss
Dec 14, 2020 -

Rallye Lexus responded

Thank you for the great review! We are happy to hear that you are satisfied with your experience. We look forward to seeing you again in the future.

December 07, 2020

Excellent service experience...rectified a terrible experience at another local dealer's service center. Fully understood my issue and went beyond what I expected from them More

by GLMA43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Giovanniello
Dec 07, 2020 -

Rallye Lexus responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

December 07, 2020

Everyone was kind and professional from the time you drive your car in , and until you drive your car out , the waiting area was very clean More

by JEDI542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Dec 07, 2020 -

Rallye Lexus responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

December 07, 2020

Rallye Lexus continues to set the standard for service and quality. We are moving out of NY and can only hope our “new” Lexus dealership can deliver the service and attention we are accustomed to at Rally More

by motif88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rallye Lexus responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

December 06, 2020

Outstanding service whenever I go. Could not ask for anything better. From the moment I pull up to the service area, to the moment I pull out, exceptional service. Thank you. More

by sangacian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Dec 07, 2020 -

Rallye Lexus responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

December 04, 2020

Mike Reidy consistently handles my visits cordially and professionally. My car was serviced as requested and completed promptly. I appreciate the care that Rallye and Mike provide. More

by JANETKNIPFING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rallye Lexus responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

November 29, 2020

Amazing staff! Knowledgeable, kind, smooth service oriented and easy service/transaction. I normally don't fill these out or give 5 stars when I do. This dealership deserves it and it behooves one More

by sabramsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Rallye Lexus responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 28, 2020

Best dealership ever!!!! Always accommodating, always welcoming, seamless service, never leaving! I am delighted each and every visit by the level of their excellence. Thank you! More

by EGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Rallye Lexus responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 27, 2020

Over the past 25 years we have purchased at least 6 cars from Rallye. Love the quality of the brand and the service. Love our Lexus autos. Service department always accommodating and pleasant to deal with More

by CTSCHRECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Nov 30, 2020 -

Rallye Lexus responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 26, 2020

Pamela and Joanna are professional and the main reason I purchase cars from Rallye Lexus! The staff has been the reason I have owned along with the quality from Lexus at least 5. More

by HANNENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Nov 30, 2020 -

Rallye Lexus responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

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