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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,403 Reviews

1,403 Reviews of Rallye Lexus - Service Center

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March 14, 2021

Service was great. They didn’t waste my time. They were Service was great. They didn’t waste my time. They were polite and professional. Place was clean Service was fast. I can rate service high. More

by FANTASTIC_ANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Rallye Lexus responded

Thank you so much for reviewing Rallye Lexus! We are very glad to hear that you received professional and efficient service from our team.

March 11, 2021

Very happy with the service I received from Joann. She took care of the repair worked with me as my warranty had just expired. Thank you Joann!! More

by WENDY20
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Rallye Lexus responded

Wendy - Thank you for taking the time to review us! We appreciate your business and are happy to hear that Joann went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Rallye Lexus down the road!

March 11, 2021

Maria and mechanics have been persistent in efforts to track down & solve a problem, which had persisted for many months. they were also creative in providing a backup solution if the problem were to recu More

by FJPADRONE
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Rallye Lexus responded

We are happy to hear that our team has been so committed to resolving the issue with your vehicle! Thank you for trusting Rallye Lexus with your business, we are proud to have you as a customer.

March 09, 2021

Excellent Service helpful in every way a pleasure to Excellent Service helpful in every way a pleasure to do business. professional knowledgeable all sales and service people are perfect Love m More

by VITALADY723
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rallye Lexus responded

We can't ask for better feedback than this! Thank you so much for being part of the Rallye Lexus family. We look forward to your next visit with us.

March 09, 2021

Always helpful and professional needed a new key for my car it was expensive but you did it quickly and everyone was great. Also you guys got the egg off my car! Thanks More

by JUDYLIGHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rallye Lexus responded

We appreciate your continued business and your positive feedback! Thank you for supporting Rallye Lexus, we look forward to seeing you next time. Have a wonderful day!

March 09, 2021

Thanks to internet team for making a call to remind me of last free service. Good job, friendly staff. Appreciate timely delivery. That's it More

by DNANDAHP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that the team earned your five-stars. Drive safely, and we hope to see you back at Rallye Lexus!

March 07, 2021

Reception at Service was efficient and captured all of my needs for my first (5K Mile) Service. When I picked the vehicle up all of the actions taken were thoroughly explained to me. The tech expert who he More

by BRODYM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Rallye Lexus responded

We appreciate your excellent review! We are glad to hear of your experience and we hope to see you again in the future!

March 06, 2021

I cannot say enough wonderful things about this dealership! Their sales and service department is stellar. They are always professional and genuinely show care about my schedule, my needs, and my c More

by LORIALICEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Palasciano , Josh Weiss, Carlos Vargas
Mar 08, 2021 -

Rallye Lexus responded

Your feedback means so much to us! We're happy to hear that our Rallye Lexus service department continues to impress you during each visit!

March 06, 2021

Service is always great at this Lexus dealership. Both Mike Montijo and Maria are efficient and quite empathetic. I value their opinions and accept their advice. More

by Barbara B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Rallye Lexus responded

Barbara, thank you for putting your trust in Mike, Maria and the team! We are grateful to have you as a customer and we look forward to assisting you next time here at Rallye Lexus.

March 05, 2021

Everything went better than expected. Loaner car ready on arrival. Also my car was ready and waiting upon arrival to pick up at specified time. Car was washed and gas filled. Excellent service! More

by JAMJALEE
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Rallye Lexus responded

It was our pleasure to deliver efficient, top-notch service! Thank you for choosing Rallye Lexus for your maintenance needs. We hope to welcome you back again in the future!

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