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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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July 13, 2021

Always professional and excellent! I feel my car is in good hands. I have the utmost confidence in Rallye. I don’t even mind waiting around if I have to. More

by AUNTGIDGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Jul 13, 2021 -

Rallye Lexus responded

Thank you for putting your trust in us here at Rallye Lexus! We appreciate your business and we look forward to your next visit with us. Drive safely!

July 13, 2021

Excellent service and prices! Thank you! Always great doing business here. I come here for all my cars. The best in Long Island. Thank you More

by dianapri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All are great
Jul 13, 2021 -

Rallye Lexus responded

Thank you for the stellar review, Diana, and for trusting the Rallye Lexus team with the care of your vehicles! It is our honor and pleasure to assist you. Drive safe, and we hope to see you again down the road!

July 12, 2021

I’ve already responded once and I got a call and I told them that I had requested a call back- still haven’t gotten that. I’m not responding to another request for feedback especially since there’s no res More

by PENNYJILL
Customer Service
Recommend Dealer
No
Employees Worked With
I didn’t work with anyone other than the cashier
Jul 26, 2021 -

Rallye Lexus responded

Dear Penny, I am very sorry to hear that you did not receive the experience normally associated with a luxury dealership. My name is Raymond Costello and I am the General Manager for Rallye Lexus. Please feel welcome to reach out to me directly either on my cell 914-406-6083 or by email at rcostello@rallyelexus.com as I would like to assist you. Thank you.

July 09, 2021

T4279. I booked this service with Pam Palasciano. She and I has been friends for many years. She is one of a kind! She let Maria Giovanniello took over the rest. NY State Annual Inspection. Maria was n More

by SAMKLWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jul 12, 2021 -

Rallye Lexus responded

Thank you for the stellar review and for trusting Rallye Lexus with your vehicle maintenance! It is truly our honor and pleasure to serve you. Come back again soon!

July 08, 2021

Mike, my service advisor was great. He was personable, professional and helpful throughout the process. The work was excellent, my car was given a good exterior wash. More

by CREN873
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Rallye Lexus responded

Thank you for the five stars! We're delighted to hear that Mike and the Rallye Lexus service team are demonstrating our commitment to outstanding customer service. Thank you for your support and we hope to see you next time!

July 06, 2021

Excellent service. Good people. Accommodating and trustworthy. Very friendly and reliable. Pam Palasciano originally my service rep but now she is the service manager and she deserves every bit of it More

by ALTHIN170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Rallye Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you are so confident in Mike, Pam, and the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

July 04, 2021

Excellent professional service and very reasonable rates! I would recommend this dealership to any new potential car owner. Lexus staff is very knowledgeable and well-trained. More

by MARKEMATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Rallye Lexus responded

Thank you for taking the time to review us, Mark! We are thrilled to hear that you had such a successful experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

June 30, 2021

We live over 60 miles away from this Dealership but have been a loyal customer for over 22 years. Pam and Joanna are always professional, knowledgeable and supportive. There are closer Dealerships, but th More

by nlomangino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jun 30, 2021 -

Rallye Lexus responded

We can't thank you enough for your 22 years of business - wow! It means a lot that you make the trip out to see us at Rallye Lexus and we truly appreciate your kind words about Pam and Joanna. Have a wonderful day!

June 28, 2021

Great agents. Communication good . Service excellent. Friendly staff . Kept me up to date. Maria is always responsive to questions and needs . Waiting area is very comfortable. More

by HARV46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Rallye Lexus responded

Thank you for sharing such excellent feedback about our service and facilities. We are delighted that you can trust Maria to take great care of you and your vehicle! Safe driving and we hope to see you again at Rallye Lexus.

June 25, 2021

Staff was very helpful and friendly. Service was great and timely More

by KOKT291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Rallye Lexus responded

We are delighted that our team delivered such friendly, efficient service! Thank you for coming to Rallye Lexus, we hope to welcome you back in the future.

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