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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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August 16, 2021

Great service department. Can always get a loaner car. Car is always ready on the day I brought it in and out n a timely manner. More

by momstaxicb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name of person who took care of us, but she is not pictured above
Aug 16, 2021 -

Rallye Lexus responded

Thank you for leaving us your five stars! We hope to see you back at Rallye Lexus for your next maintenance visit!

August 13, 2021

Services provided are always at the highest level. Staff is courteous and very respectful of your time. They are very thorough and every effort is made to accommodate your needs. More

by DOGLOVER25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Rallye Lexus responded

At Rallye Lexus, we absolutely do make every effort to accommodate your needs! Thank you for your kind words about our excellent service and our ability to keep appointments timely. On behalf of the Rallye Lexus team, thank you and take care!

August 12, 2021

As always, consistent great service and great customer support. Joanna goes over and above to help make my service a truly quick and accommodating experience. Thank you as usual for a job well done. More

by MMARINO_MLSLIREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Rallye Lexus responded

Thank you for continuing to choose Rallye Lexus for your service needs! It means a lot to hear that you are always so well taken care of by Joanna and the team. Safe travels and we hope to welcome you back in the future!

August 11, 2021

Easy breezy, called about a flat. I was taken with 30 minutes. Fixed tire, a quick wash and was in my way. Next business day follow-up. More

by lexus113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Rallye Lexus responded

We are so happy we could help! Thank you for choosing Rallye Lexus and for sharing your five-star experience. We hope to work with you again down the road!

August 10, 2021

Very professional in understanding the issues I had presented regarding the problem with my car. I was able to get a loaner as the problem does not happen all the time. More

by CODERORTHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Rallye Lexus responded

We are pleased the Rallye Lexus team was able to address your concerns with your vehicle. Providing exceptional service is our goal and it sounds like we are hitting the mark. Thank you for your support and we wish you many safe and happy miles!

August 09, 2021

Has always been a very good experience servicing at Rallye Lexus as I've done now for many years. Preferred appointment times with loaners are always available, check in is quick & easy. Wait time f More

by Terry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Rallye Lexus responded

Thank you for the great review, Terry! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Joanna and the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

August 09, 2021

Always a pleasure to go to Rallye for service. Waiting is very comfortable. Wait time is just as they say. Couldn't be happier. Michael Montijo, my service advisor kept in touch and was there from checking t More

by SandraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Rallye Lexus responded

Hearing from happy customers makes us happy, Sandra. Thank you for the terrific review and for choosing Rallye Lexus for your vehicle care!

August 05, 2021

Prompt and efficient service for 10,000 mile maintenance. Car cleaned as well as mechanical service was performed. Asking for a written review is annoying. More

by JBARTON485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Rallye Lexus responded

Thank you for taking the time to share! We value customer feedback and are so glad to hear that the Rallye Lexus team delivered a successful experience. Drive safely, and we hope to earn your business again down the road!

August 04, 2021

The staff at Rallye Lexus are professional, courteous and provide excellent customer service. Choosing this Lexus Dealership is one of the best decisions I have ever made. More

by jroberson66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Rallye Lexus responded

This review is music to our ears! Thank you for the lovely feedback and for being a loyal Rallye Lexus customer - we look forward to seeing you again down the road!

August 03, 2021

Staff is very friendly . Service of my Lexus were done . I would recommend this great neck dealership to my friends and relatives . Price was reasonable More

by LALTARSEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are glad to hear that you had such a seamless service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

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