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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,402 Reviews

1,402 Reviews of Rallye Lexus - Service Center

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June 09, 2021

Very courteous n I had no waiting as they had my loaner as soon as I brought my car in n they had my own car ready as promised the same day. More

by MMORALES4144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Rallye Lexus responded

Thanks for giving all of us at Rallye Lexus your kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Have a great day!

June 08, 2021

Service was very good. I think a more detailed printout of what was serviced on the car should be given to the customer for proper records keeping. More

by EBEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Jun 09, 2021 -

Rallye Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Rallye Lexus, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

June 03, 2021

Great service . Friendly and on time . Would highly recommend to family and friends. Will be returning for future service at your dealership. Thank you again More

by PAPIYO777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Rallye Lexus responded

All of us at Rallye Lexus appreciate your positive review! It means a lot that our service stood out to you and we look forward to helping you again down the road. Drive safe and have a great day!

June 02, 2021

everyone at Rallye always courteous I never have to wait unnecessarily. I receive reminders when my service is due .. All the service personnel are always willing to answer my questions and concerns. More

by MBSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus for your auto service needs! We are delighted that you can depend on our team for timely, informative service. Hope to see you at your next visit!

June 01, 2021

The problem I have is your decision to move out of Glen Cove. For 23 years I have been going to your dealership. You should consider expanding in Glen Cove rather than move. Talk to the Glen Cove municipal More

by jvillafane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the Service department
Jun 08, 2021 -

Rallye Lexus responded

Thank you for reviewing us! We are proud to have earned your business over the years and truly appreciate you taking the time to share this feedback. I would be happy to speak with you to address any concerns that you may have. If you are interested in having that conversation, please do not hesitate to give me a call directly. Thank you, Ray Costello - General Manager - 516-629-7603

May 30, 2021

They give the best car service and outstanding customer service from the moment you arrive at the dealership. You are always greeted with a smile and professionally accommodated during your stay. They alwa More

by HSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Rallye Lexus responded

We couldn't ask for better feedback and we appreciate you taking the time to share. Thanks for choosing Rallye Lexus!

May 26, 2021

Best place I ever serviced a car. Better than the Service on my Porsche by far. Joanna is a top rated pro, she should be the model for a service advisor. Many can learn from her. Pam is amazing as well alway More

by ASR911911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam
May 26, 2021 -

Rallye Lexus responded

Andrew, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Rallye Lexus, and we will certainly let Joanna, Pam, and our team know that you appreciate their help. We look forward to your next visit!

May 25, 2021

Michael was very helpful. He’s professional and friendly. Resolved my issue right away. I’m very satisfied with the service, and I’ll be back foe all my service need there. Thank you. More

by Nyankees2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we are looking forward to seeing you again down the road!

May 19, 2021

No one else will service my Lexus. This sentiment gets stronger every time I take my car in for service at Rallye. They're fantastic. More

by RHUDDLESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Rallye Lexus responded

Thank you for your loyal business and your confidence in our team! We are so grateful to have you as a customer here at Rallye Lexus. Drive safely and have a wonderful day!

May 15, 2021

My families 7th Lexus from Rallye! Josh in finance, Kevin Losee in sales, and Pam Palasciano and her team in service are simply the best. Period. More

by RICHKEL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee, Pamela Palasciano, Josh Weiss
May 17, 2021 -

Rallye Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Josh, Kevin, and Pam all took good care of you here at Rallye Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

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