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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,534 Reviews

1,534 Reviews of Rallye Lexus - Service Center

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January 02, 2025

Joanna and the service department make it very easy to bring my car in for its routine maintenance. I have been a customer for twenty years and wouldn’t think of looking elsewhere. More

by BARBARAM994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Lexus responded

Barbara, We are very happy to hear that Joanna and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

January 02, 2025

It's a pleasure working with Joanna, Jim and Michael M in the service department. I look forward to purchasing another Lexus in the future, due to the excellent customer service and knowledgeable team of in More

by LCMCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 01, 2025

Megan welcomed us so warmly when we arrived! She continued to always be friendly, kind and helpful throughout our buying process! More

by chriscav3rn
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan, Tony, Jerry?
Jan 02, 2025 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Megan met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

December 30, 2024

Since I acquired my 2015 Lexus, I've grown to trust Mike Montijo on how to best maintain my Lexus. I've suggested numerous maintenance issues prematurely & Mike has always given reasonable alternatives or More

by LIEBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 30, 2024

Mike Reidy is the best! Always takes care of any issues I have. This dealership provides the best service. More

by KSTALAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye Lexus responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

December 27, 2024

Joanna Oates was very helpful and efficient as usual My car was ready ahead of time and all was done promptly More

by Marty123
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Rallye Lexus responded

Thank you, Marty, for your business and this review. We're happy to hear that Joanna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

December 24, 2024

good deal nice people thank you come back again,good prices happy about it my friends will like it More

by JUANSERR136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Rallye Lexus responded

Thank you so much, Juan, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 23, 2024

Called the day before for an appointment. I had fast and convenient service. Great experience as usual. More

by PKC1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 23, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

December 19, 2024

They need to be more reasonable in pricing. Every time we go for a simple oil & filter change, we end up in paying at least $500 and more. We don’t know if some of the additional services they More

by ovb125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Rallye Lexus responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. James Quinlan 516-676-8686

December 19, 2024

Joanna Oates is knowledgeable and considerate, and the service is professional, responses are very quick. More

by Bin Xu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with Joanna and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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