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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,481 Reviews
Call Service Center (516) 447-3736

1,481 Reviews of Rallye Lexus - Service Center

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October 28, 2024

Everyone starting with the guys photographing car to Joanna Oates in Service Dept very knowlegable, friendly More

by KINGBARBARA116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Rallye Lexus responded

Barbara, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 27, 2024

Super job fast. Good communication. Comfortable waiting area. Good price. Easy to find. Customer focused More

by AKIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Hyun
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Oct 27, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

October 26, 2024

It's almost like being a celebrity when you walk thru the door. Red carpet service all the way! More

by Steve Azz
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Rallye Lexus responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

October 25, 2024

I have been very pleased with Rallye Lexus from the sales department to the service department. Joanna Oates is wonderful and a pleasure to work with. I highly recommend Rallye Lexus! More

by LCMCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. Joanna and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

October 24, 2024

The dealership is good I wood like to say one thing the oil change is to expensive More

by leotsekhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Rallye Lexus responded

Thanks for your feedback on your recent visit to our dealership. We look forward to working with you again. James Quinlan 516-676-8686

October 24, 2024

I’ve been a Rallye customer for over 16 years. The service staff is wonderful. Joanna, Mike, Mike, and Maria are very knowledgeable and helpful. The valets are very nice as well. Ryan has been a More

by RFERARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Oct 25, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna, Michael, Mike, Ryan, and Maria met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 22, 2024

THIS STAFF IS THE REASON I AM LOYAL TO LEXUS! !! ALWAYS EXCEPTIONAL PATIENT COOPERATIVE AND PERSONAL SERVICE More

by LISA@MIDISLANDCOLLISION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Rallye Lexus responded

Lisa, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

October 22, 2024

Was met as soon as I arrived. Car was done on time and I left within 2 hours. All went as good as I hoped. More

by PHYLLISARVIN
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Rallye Lexus responded

Phyllis, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 22, 2024

The people are very helpful and welcoming, service is great and the wait was quick More

by JULSISLOYAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Rallye Lexus responded

Julsis, Thank you for your very kind review. Joanna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

October 22, 2024

Excellent service provided by Paul and Lauren during my RZ lease. Service department has also been great over the years on my RX. More

by Ben Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Rallye Lexus responded

Ben, Thank you for taking the time to share your thoughts on working with Paul, Lauren, and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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