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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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October 24, 2021

Simplest process - the team at Rallye made it so easy for us and I am so happy with the service. Everyone was so kind and competent. More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Rallye Lexus responded

We are always happy to help you out! Thanks for supporting Rallye Lexus!

October 22, 2021

Excellent hospitality , extremely courteous, wait time was good during my service visit. will be back. More

by NGBBINSTITUTE
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Rallye Lexus responded

Thank you for giving our dealership such a marvelous rating. Feel free to call or stop by if there is anything else we can do for you! - The Rallye Lexus Team

October 21, 2021

Everyone was very professional. My advisor spent time explaining problems to me. The pick up and delivery was easy and my car was delivered in great condition. More

by HEIDIBROUMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Rallye Lexus responded

Heidi, thanks so much for the great review of Rallye Lexus! It makes us happy that our team was professional and informative. See you again next time!

October 19, 2021

You made my life easy. I didn't have to discuss with anyone whos having the car srviced. You just picked them up. Thanks so muuuuch!!!! More

by ARCHIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Rallye Lexus responded

Here at Rallye Lexus, making our guests' lives easy is our goal. Thank you for the wonderful feedback and please let us know if there is anything else we can help you with!

October 18, 2021

Excellent service. The staff is very professional from entry to exit. The facility is clean and has good Covid protection in place. More

by corinne_kaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Rallye Lexus responded

Thanks for sharing your five-star review with Rallye Lexus! The safety of our customers is our priority and we are happy to hear you felt taken care of in our facilities. We'll see you soon for your next service appointment!

October 17, 2021

Everyone very courteous and attentive to needs. Wait was a bit long but washed car for me which was nice More

by Belinda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Rallye Lexus responded

Belinda - Thank you for your five stars! We appreciate your patience and kind feedback. Hope to see you next time at Rallye Lexus!

October 17, 2021

The entire staff that you meet when you come in. The valet guys are great More

by KATHLEENRYAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James who looks at the car
Oct 18, 2021 -

Rallye Lexus responded

We are always happy to help! Thanks for supporting Rallye Lexus and we will see you next time!

October 10, 2021

Rallye Lexus has the best service. People are very nice and responsible. The works are excellent and the staff are very accommodating and helpful. More

by ALTHIN170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Palasciano is the best of them all.
Oct 11, 2021 -

Rallye Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

October 07, 2021

Everyone was courteous, friendly, proficient and extremely professional., I was given a loaner car which helped my service go even more smoothly. More

by REELFIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

October 06, 2021

They know what they are doing. Just choose a service rep that not only knows his “stuff” but knows what you expect More

by MISSMKN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Rallye Lexus responded

Thank you for the great review! We are so happy to hear that you are confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road! - The Rallye Lexus team

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