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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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November 09, 2021

This Lexus dealership and service place was Was very efficient and very nice. I would recommend More

by RGORDON09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Rallye Lexus responded

We are so glad we earned your business, thanks so much for stopping in! - The Rallye Lexus Team

November 05, 2021

Great service. Done in a timely fashion. Loved the pick up and delivery. Kept me updated on the service More

by Laurabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Rallye Lexus responded

Thanks so much for trusting our team to do the job right! We're pleased that the Rallye Lexus kept you in the loop throughout your service experience.

November 05, 2021

As previously noted, Maria G. and the Rallye Service Department are the ultimate professionals and I wouldn’t want to service my vehicle anywhere else. More

by dlw311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Rallye Lexus responded

Thanks for sharing this great review of Rallye Lexus! We're pleased that Maria and the rest of our team always take wonderful care of your vehicle.

October 31, 2021

Mike and his team did a wonderful job with my car maintenance and cleaning. Car is now ready for winter. More

by DHPESTANO
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Rallye Lexus responded

We're happy to hear our thorough care could prepare you for the season ahead! Mike and the Rallye Lexus team appreciate your supportive review, and we hope you'll continue to rely on us for all your service needs!

October 31, 2021

The service at Rallye is convenient, friendly and reliable. The representatives go out of their way to make things easy. More

by CATWILCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Rallye Lexus responded

We'll always go the extra mile to ensure our guests are well taken care of! It means the world to the Rallye Lexus team that you know you can rely on us, and we hope you'll continue to do so as the miles add up!

October 28, 2021

It's always a pleasure to visit Rally. Comfortable waiting are and efficient service all around. More

by masonsenft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Rallye Lexus responded

We are delighted to have you as a returning customer! Thank you for your business and your confidence in our team here at Rallye Lexus. Drive safely!

October 28, 2021

As always, I had a lovely visit during my recent service call at Rallye Lexus. I was helped immediately. Offered coffee or water. I chose to sit outside in a nice shady area and had a conversation with anot More

by FRANFREDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Rallye Lexus responded

Thank you for continuing to choose Rallye Lexus for your service needs! It makes our day to hear that you were so well taken care of and we look forward to welcoming you back next time. Until then, safe travels!

October 25, 2021

The staff there is efficient Timely, thorough .They The staff there is efficient Timely, thorough . They always answer my questions and follow through on any issues More

by NICHOLAS.PAPAPIETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Rallye Lexus responded

We are delighted to hear that you're satisfied with our service. Thank you from our entire Rallye Lexus team! We hope to work together in the future.

October 25, 2021

Everyone was very helpful and my experience was very pleasant my car was done and I was. Alex to pick it up in a very short time More

by JUDYDIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Rallye Lexus responded

Judy, we are thrilled that Alex and the team took such great care of you during your recent service! Thank you for choosing Rallye Lexus and for taking the time to leave a review. We hope to see you again down the road!

October 24, 2021

Washing could be a little more detailed and inside cleaning and drying could have been a little better. Also upon purchase of vehicle was told free inspections for life and then I was told this was re More

by HARMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Rallye Lexus responded

Thank you for taking the time to provide us with feedback so we can continually improve our customer experience. We will now have someone review all cars before returning to the custody of our customers. Unfortunately, the pandemic forced us to review many of our business practices in order to ensure the long-term viability of the business. If you would like to speak directly I can be reached at 516-629-7603. Best Regards, Raymond Costello, General Manager.

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