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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,402 Reviews

1,402 Reviews of Rallye Lexus - Service Center

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December 06, 2021

Everything was great except we called to say there was a traffic jam and we would arrive just about at closing time. Her only response was that they close at that time and that is all. More

by SCLAFANL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Rallye Lexus responded

We really appreciate your extra communication when you encountered traffic. I'm sorry to hear that your call was not met with an understanding and accommodating response, and I will share this feedback with the proper team members. We thank you for bringing your automotive business our way, and we hope you'll continue to rely on us for all your service needs in the future! Kindly, Pam Palasciano - Service Manager - 516-629-7646

December 02, 2021

Great service. Friendly and professional service advisors. I purchased all my Lexus SUV from Rallye Lexus mainly because of the excellent Service Department. More

by Godfreyh
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Lexus responded

We're glad our service department's excellent performance has kept you a loyal customer! We hope the newest vehicle is exceeding expectations, and we appreciate you trusting Rallye Lexus with your business. Enjoy!

December 02, 2021

Terrific dealership. Service was excellent. All the people at the dealership did their best to make the service a pleasurable experience. More

by AARONSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Lexus responded

Hi Aaron - We are happy to hear that our team went above and beyond to assist you! Thank you for trusting Rallye Lexus with your business, we hope to welcome you back for any service needs that may arise in the future. Drive safely!

November 30, 2021

They are great to work with. If you have a problem with your car, the Service Department will try to accommodate you. More

by STUROTHSTEIN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Rallye Lexus responded

Thank you for the wonderful feedback! It's true, the Rallye Lexus team always strives to go above and beyond to assist our guests. Have a great day!

November 29, 2021

Rallye Lexus provided excellent service. The place was clean and very comfortable. The staff were very friendly and professional. Highly recommended. More

by RENJIANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Rallye Lexus responded

Your recommendation means the world to us! Thank you for trusting Rallye Lexus with your business and for sharing your thoughtful feedback. We hope to work with you again in the future!

November 26, 2021

Wonderful and quick service.people were friendly and attentive. People were keeping a safe distance so felt comfortable’ More

by cmiller31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Rallye Lexus responded

We're glad your recent visit was quick, easy, and comfortable! Thank you for your review and for taking the time to share - the entire Rallye Lexus team is grateful for the support. Safe travels till next time!

November 26, 2021

The service department is the best I’ve ever dealt with. They are all so helpful, knowledgeable and accommodating! More

by AB7859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lynch
Nov 29, 2021 -

Rallye Lexus responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again at Rallye Lexus!

November 23, 2021

Purchased two models from Rallye and will continue to in future. Service and sales on top of game More

by Speechtraveler
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

November 20, 2021

Excellent customer service, very pleasant and courteous staff. In comparison to other Lexus dealership Rallye in my opinion is one of the best. More

by ronauamj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back next time!

November 19, 2021

From top to bottom a professional and detailed dealership which definitely puts the customer first. More

by ANNIEMAR17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Rallye Lexus responded

Thank you, Annie, for your review of Rallye Lexus! We look forward to your next service visit!

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