Rallye Lexus - Service Center

We went to Lexus of Glen Cove for the first time to see & take a test ride in the ES350. The showroom looked very nice and clean were were introduced to Carlos who answered all of our questions and advise & take a test ride in the ES350. The showroom looked very nice and clean were were introduced to Carlos who answered all of our questions and advised us of additional very good information. we took our test ride that also was very good. Carlos asked what delivery we were looking for. He had someone look at our old Lexus for a trade in Before we knew it we put down a deposit and a month later returned to the dealer to pick up our new 2022 ES 350. Carlos had all the paper work ready for us. He introduced us to a very nice man who with no pressure advised us of extras etc Carlos then introduced us to Jose who explained the technical details to us and stayed with us until we absorbed as much as we could. He gave us his card and advised us we could call him or return for additional assistance. About a week later I called Jose about 9:AM to get information and he stayed with me on the phone till the details were clear to me. We had to travel over one haft hour to get to this dealer but it was very worth while More

The service was great. It’s efficient. It gave me a wonderful experience. I will be there next time. It’s efficient. It gave me a wonderful experience. I will be there next time. More

Accommodating with pick up and drop off service. I had knee surgery 1/31/22 can’t drive for six weeks I had knee surgery 1/31/22 can’t drive for six weeks More

I have been a customer for years & find Rallye Lexus through Service Tech/Advisor Mike Montijo, to be professional, patient, and very customer accommodating. I usually wait for my vehicle whenever I ne through Service Tech/Advisor Mike Montijo, to be professional, patient, and very customer accommodating. I usually wait for my vehicle whenever I need servicing and the accommodations are very comfortable. Whatever problem(s) my vehicle has I am always given a thorough, clear and concise description and remedy. More

EVERYTHING WAS EXCELLENT and hope this excellent service will remain all the time in future. will remain all the time in future. More

Always receive excellent service at Rallye. My service representative Mike Reidy and staff are all excellent My service representative Mike Reidy and staff are all excellent More

Always shown respect as a customer. I wait for my car to be ready and usually completed in given time frame. I wait for my car to be ready and usually completed in given time frame. More

All of the service people are extremely courteous and attentive to the customer's needs. They are true professionals. attentive to the customer's needs. They are true professionals. More

As always, everyone was professional and friendly. Never have any issue at all with this dealership! Never have any issue at all with this dealership! More

I’m made to feel like a VIP whenever I go in for service. Everyone is friendly, helpful and professional, stellar service all around. Everyone is friendly, helpful and professional, stellar service all around. More