Back

Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,534 Reviews

1,534 Reviews of Rallye Lexus - Service Center

Sort by
January 16, 2025

Mike and James were very pleasant and kept me informed of the status of the repairs to my car well. James went out of his way to return my car to me. More

by dijordan2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherise
Jan 16, 2025 -

Rallye Lexus responded

Thank you for your kind words for Mike and James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 15, 2025

Excellent and dependable service. Will always bring my car back to this dealer for service. More

by ALEXZARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 14, 2025

I am disappointed with this dealership. I have been a customer here since 2017. I always got 3 free services with my leases and now they have discontinued this. Its a disservice to everyo More

by ANIKELLY
Recommend Dealer
No
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Rallye Lexus responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Ani, please reach out to us directly to let us know the best way to contact you and we will reach out. James Quinlan Service Manager 516-676-8686

January 09, 2025

Great service, very smooth process. Special thanks to my advisor Mike Montijo for highly professional service, couldn't ask for a nicer, more knowledgeable person to deal with! More

by SERGEI_AKSENOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Rallye Lexus responded

Sergi, Thank you so much for your excellent review! We are so glad Mike had the opportunity to work with you and thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 08, 2025

Joanna was prompt and professional throughout. She was up front about all costs. The work was done efficiently. More

by JRO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Rallye Lexus responded

Thank you so much for your kind words for Joanna, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

January 07, 2025

Mechanic manager explained everything so thoroughly and was very professional and polite. Staff is awesome! More

by THEFAZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

January 06, 2025

Service Advisor Mike is great. He gave us a clear explanation of the issues and also gave us instructions on scheduling the recall service. More

by vingliang2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Rallye Lexus responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 06, 2025

Rallye is tops in sales and service. I've dealt with a lot of dealerships over the years and I can say without reservation that Rallye is truly one of the best. Lexus is a great car and More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Sun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarice in loaner
Jan 07, 2025 -

Rallye Lexus responded

JJ, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and Clarice. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 05, 2025

I have purchased 5 Lexus’s because the people that work in the service department are excellent. More

by BUZZEAST13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 02, 2025

Answered all my questions plus gave additional information. Service was fast and complete with car washed. Thank you More

by LBRADY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

...
5
...