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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,402 Reviews

1,402 Reviews of Rallye Lexus - Service Center

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January 05, 2022

Superb service on the annual inspection and no issues reported. Staff was very accommodating and provided a very nice customer area with refreshments where you can relax. Furthermore, my car was also was More

by N_MOY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful and accommodating service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

January 04, 2022

Lexus is a great car but having a great dealer completes the experience. When you go for services at Rallye Lexus you feel like you belong there. The whole experience of checking in to getting a loner car w More

by Godrej Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jan 04, 2022 -

Rallye Lexus responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. It's validating that our commitment to exceptional customer service always stands out to you, Godrej. Thank you for the wonderful feedback and we look forward to seeing you at Rallye Lexus again next time!

January 03, 2022

Very accommodating, they make it easy And convenient. Very satisfied with the customer service they offer More

by onthego84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Rallye Lexus responded

Reviews like these make our day! Thank you so much for supporting Rallye Lexus!

January 03, 2022

Rallye Lexus is a pleasure to deal with for maintenance and repairs. The staff always exceeds my expectations with their excellent service. The work is always completed on time and loaner cars are an optio More

by NEWMANVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Rallye Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a seamless and accommodating service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

December 29, 2021

Professional. Don’t do unnecessary work. Work done in minimum time, inform accordingly. Recommend worthy. More

by bahmed7309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Rallye Lexus responded

We're so glad to hear you're happy with the level of care you're receiving from our team! Thank you for putting your trust in Rallye Lexus, and we'll be here whenever you need us next!

December 28, 2021

Excellent service. Very attentive and seen immediately upon arrival. Highly recommend. Kept apprised of repairs throughout the process. Very courteous to customers. And loaner provided without questio More

by APHRO777
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Rallye Lexus responded

We're elated to hear that your service visit checked all the boxes! Thank you for the kind and thorough feedback - we're grateful for your business and hope to see you again down the road. Take care! - the Rallye Lexus team

December 26, 2021

Pam and Joanna are the best! They treat my car as if it was their own… More

by drlbdo
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 27, 2021 -

Rallye Lexus responded

Thank you for giving Pam and Joanna a shoutout for ensuring that you had a wonderful experience with the Rallye Lexus team! We appreciate your business and will see you next time.

December 26, 2021

I got prompt appointment for service and service was complete in a timely manner. The staff was courteous. More

by drashmikant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Rallye Lexus responded

Being prompt and courteous is our goal here at Rallye Lexus! Thanks for the wonderful review.

December 23, 2021

The dealership provides excellent service. The service advisors are very professional and courteous. I am always satisfied with the service of my LX570. More

by Godfreyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Rallye Lexus responded

We're thrilled you're always satisfied with the service you receive! Thank you for the tremendous review and for trusting Rallye Lexus with the care of your Lexus LX 570!

December 22, 2021

The staff was professional and attentive. They kept me and my wife updated throughout the entire process. And it seemed very genuine More

by SJAB9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and your confidence in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you and your wife again down the road!

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