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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,401 Reviews
Call Service Center (516) 447-3736

1,401 Reviews of Rallye Lexus - Service Center

Sort by
January 18, 2022

The store was very patient and helpful. I felt very happy with purchased, and also felt everything was in order and in controlled for my first time maintaining. Highly recommended! More

by TINA101.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Sun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Rallye Lexus responded

Tina, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

January 16, 2022

Fast and efficient. Explained what was to be done and sny additional work. Entire staff was helpful, and friendly. More

by RFDREIT1
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

January 12, 2022

They are always courteous and professional and get me in and out efficiently. Easy to get an appointment too. More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Rallye Lexus responded

This feedback is music to our ears! We are grateful to have you as a Rallye Lexus customer and we are thrilled that we could make your service experience smooth and seamless. Thank you for sharing your support!

January 10, 2022

Tony was a referral from a friend, Eliot Cohen, and he was great!!! I highly recommend Rallye Lexus Morris More

by MURC98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony (The manager)
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Jan 10, 2022 -

Rallye Lexus responded

Thank you so much for your kind recommendation! We are delighted to hear that you had a five-star experience working with Tony. Safe driving this week and beyond!

January 10, 2022

Good service and wash my car after service done (won't wash during the winner season) Hope keep this service level forever! More

by MT910720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Rallye Lexus responded

We are pleased to hear that we could provide you with a positive experience! Thanks for stopping in at Rallye Lexus for service. We'll be sure to keep up the great work!

January 10, 2022

I did not check the outside of the car thoroughly when the car was returned to me after service. After I got home, I noticed there is a scratch on the rear bumper, and I believe it was caused by the deal More

by clchui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2022 -

Rallye Lexus responded

Thank you for taking the time to share your experience, but I am sorry to hear that you are unhappy with your vehicle. If you are concerned about the scratch, I would be glad to speak with you further and offer assistance. You can reach out to me using the information here. Thank you, Pam Palasciano - Service Manager - 516-629-7646

January 07, 2022

Excellent service , prompt and quick turn around. They gave me a loaner car that I loved More

by AREZUIZAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Rallye Lexus responded

Thank you for the glowing review! We are so glad to hear that you had a successful and efficient experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

January 06, 2022

Drove up was seviced promptly. Service took approximately one hour. Everyone was pleasant. Would recommend. More

by DRAYTONGAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Rallye Lexus responded

We're happy to hear your service was taken care of so quickly so you could get back to enjoying your day. Thanks for choosing Rallye Lexus!

January 05, 2022

Excellent professional and curteous staff that makes it easy to keep your car serviced and on the road. More

by ANGFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Rallye Lexus responded

Thank you for taking the time to share! We are so glad to hear that the Rallye Lexus team delivered a five-star experience. Drive safely, and we hope to see you back again down the road!

January 05, 2022

Superb service on the annual inspection and no issues reported. Staff was very accommodating and provided a very nice customer area with refreshments where you can relax. Furthermore, my car was also was More

by N_MOY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful and accommodating service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

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