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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,401 Reviews

1,401 Reviews of Rallye Lexus - Service Center

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February 10, 2022

Friendly and courteous - They know what they are talking about. Folow-ups are really appreciated. With several Lexus dealers on the South Shore, I travel all the way up North to Rallye for lease renewal a More

by ERDELYIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Rallye Lexus responded

We really appreciate you making the trip to work with us! Thank you for trusting Rallye Lexus with your business and your vehicle. We look forward to assisting you next time!

February 08, 2022

It was easy to make an appointment on phone for service. On arriving without delay car was taken for service. Employees were very polite & prompt .waiting time was very reasonable & again I was informed aft More

by AHMEDSHAKIRNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Rallye Lexus responded

We are delighted that our team made your experience easy and enjoyable! Thank you for choosing Rallye Lexus for your service needs, we look forward to the next opportunity to assist you.

February 06, 2022

Provides outstanding service and customer support. Easy to get appt for service and get prompt attention More

by EROSENB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you are confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

February 02, 2022

This dealership has the most pleasant surroundings if you want to wait for your car to be serviced.. They offer TV, coffee and snacks while you wait. the service is exceptional and so are the employees. More

by margery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lossee
Feb 03, 2022 -

Rallye Lexus responded

Hey Margery, thank you for the great review! We are so glad that our team ensured that you were comfortable while you waited with the Rallye Lexus team. See you again next time!

February 02, 2022

Reliable, Professional, DependableMy service experience Reliable, Professional, Dependable My service experience went beyond my expectations. I would definitely bring my car to them again. More

by LAGAMISO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

February 01, 2022

Service dept is always efficient, courteous. This interaction was just routine servicing, but was absolutely seamless. Valet service was much appreciated in these COVID time. More

by JERRYD46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Rallye Lexus responded

Jerry, we're delighted to hear that the Rallye Lexus maintenance team never fails to impress! Thank you for the incredible feedback and kind words - we look forward to seeing you back again for the next!

February 01, 2022

Almost everything was great. The wait time was more than I thought it would be but that could’ve been from my issue of disconnecting the battery to charge it so they had to take it for a test run before the More

by RITA.RANIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Rallye Lexus responded

Rita - We appreciate your patience throughout this process as well as your feedback. Thank you for trusting Rallye Lexus with your repairs! We are grateful to have you as a customer and hope to assist you again in the future.

February 01, 2022

Glen Cove Rallye Lexus Service Department provides exceptional service that exceeds my expectations. They are always attentive, courteous, fast and reliable. More

by KOATES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Oates
Feb 02, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that the Rallye Lexus team delivered a five-star experience. Drive safely, and we hope to see you back again down the road!

January 31, 2022

Always prompt, efficient and courteous, always fixed right the first time and ready for pick up on time. Excellent customer service and experience. More

by JEFFREY UNGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Rapanes - Sales, Pamela Palasciano
Jan 31, 2022 -

Rallye Lexus responded

Jeffrey, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

January 31, 2022

Rally’s is not your every day cardealer, their staff are friendly and your open area super clearly. I have seen plenty dealerships that are pig sty. More

by BYDAR71@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam palasciano
Feb 01, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you enjoyed your time working with the Rallye Lexus team. We appreciate your support and hope to earn your business again down the road!

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