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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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June 23, 2022

Excellent customer service. Joanna Oates is always knowledgeable and friendly and always keeps me informed. More

by jtartaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela PaLasciano
Jun 23, 2022 -

Rallye Lexus responded

Thanks for taking the time to leave a review! We're delighted Joanna has consistently provided warm, informative, and communicative assistance that's shaped your positive Rallye Lexus experience. Until next time!

Jun 23, 2022 -

jtartaglione responded

My Email Address is: jt1248@optonline.net

June 22, 2022

Employees are very helpful and cordial. . always willing to help solve my issues… very satisfied! More

by rosehamm0
Recommend Dealer
Yes
Employees Worked With
Kevin Losee
Jun 22, 2022 -

Rallye Lexus responded

Thank you for trusting us to assist you! We're glad that the team has been helpful and great to work with. --Rallye Lexus team

June 16, 2022

Everyone there are knowledgeable, pleasant, friendly and sincere. I would not take my vehicle anywhere else. More

by AB7859
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Rallye Lexus responded

Thanks for your praise! We're delighted our team welcomed you with informed, honest assistance that has earned your confidence in Rallye Lexus. We look forward to working with you again!

June 15, 2022

Very good customer service. The staff is always trying to help. Excellent environment and friendly atmosphere More

by AARONSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Rallye Lexus responded

Aaron, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

Jun 15, 2022 -

AARONSHA responded

You welcome. See you soon.

June 09, 2022

Maria was very nice to work with. Very nice and covered everything I needed. The waiting areas are nice. With the warm weather you now can sit outside. The work was done right the fir More

by RB1156@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Rallye Lexus responded

We are so happy to hear that Maria and the team gave you a five-star experience! Thank you for choosing Rallye Lexus and for sharing your feedback. We hope to welcome you back for your future service needs!

June 08, 2022

Very easy to make a service appointment and when it was convenient for me..I appreciate that they clean the car inside and out.. More

by malpert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam-manager
Jun 09, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Rallye Lexus

May 26, 2022

Excellent service dont try to rip you off very nice waiting area my advisor michael More

by FSCHWARTZ33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Rallye Lexus responded

We put people before profit and are so glad that's clear! From the whole Rallye Lexus team, thank you for your business and amazing review!

May 25, 2022

The people there are friendly, knowledgeable, friendly and just a great pleasure to have my business with them. More

by AB7859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

May 22, 2022

Dealership always provide the utmost best customer service. Always have a valued an positive experience. No issue and complaints. More

by STANLEY138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Rallye Lexus responded

Stanley, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

May 17, 2022

Normally my experience here is top rate but this last time it did not live up to previous times. More

by SRAM923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Rallye Lexus responded

I'm sorry to hear that your recent visit with us was a disappointment. Customer feedback helps us improve, so I'm wondering if you would be willing to share further details about what happened here. Please consider giving me a call. Thank you, Pam Palasciano - Service Manager - 516-629-7646

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