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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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July 10, 2022

Always something when i come here for service, this last trip i felt compelled to say something.. Terrible customer service person at the front makes you feel that you shouldn't even be hear ... wanted to d More

by kbadawy09
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Rallye Lexus responded

I'm very surprised to see this feedback as we run our business to provide a straightforward service that our customers can rely on. I would like to understand what happened during your visit and to see if there is anything that I can do to assist you. If you’re willing to share the details, would you consider giving me a call? Pam Palasciano - Service Manager - 516-629-7646

July 07, 2022

The wait time was short, staff was professional, waiting room was clean and comfortable. A pleasant experience overall. More

by teamtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Rallye Lexus responded

Thank you for the review. We are glad that you had a short wait time and that our team was professional and great to work with. See you next time here at Rallye Lexus!

July 06, 2022

Always answers telephone professionally and courteously. Staff is very conscientious and responsive. When arrive, there is worker there outside to greet you immediately. More

by MAHLAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Rallye Lexus responded

We appreciate your support of us here at Rallye Lexus. We look forward to seeing you next time!

July 06, 2022

The Service Dept. at Glen Cove Rallye Lexus is always great! They are all courteous, informative and very accommodating. More

by ECONSTAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Rallye Lexus!

July 05, 2022

The service staff is extremely professional and courteous and they provide you timely updates concerning your car. The service is excellent! More

by VAL12RIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

July 04, 2022

They are kind and so professional. I always receive prompt, friendly, efficient service I was really satisfied More

by edwinramos4
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Rallye Lexus responded

Thank you so much for your support, and for trusting us with your business. We appreciate your feedback and we look forward to seeing you next time! - The team here at Rallye Lexus

July 04, 2022

They are kind and so professional. And the service was completed fast. I was really satisfied. More

by HOONCOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Hyun
Jul 05, 2022 -

Rallye Lexus responded

We are delighted to read your positive rating and review! Thanks so much for the feedback - our team here at Rallye Lexus appreciates your support and business!

July 03, 2022

Extremely personable agents. We felt that we got a good deal. We have faith in the reliability of the car.it’s a very pleasant dealership. It’s not close to home but we travel th More

by AUNTGIDGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Jul 05, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

Jul 05, 2022 -

AUNTGIDGET responded

You are welcome!

July 01, 2022

I always receive prompt, friendly, efficient service right from check-in, through updates and final delivery. More

by ljcddspc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Rallye Lexus responded

Woohoo! Reviews like this make our day. Safe driving from all of us at Rallye Lexus.

June 26, 2022

Had services done and went smoothly and people were Gracious and cordial couldn’t ask for a better experience More

by ROMACGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Rallye Lexus responded

Thank you for this excellent review and rating. We appreciate you trusting us with your vehicle here at Rallye Lexus!

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