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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews
Call Service Center (516) 447-3736

1,463 Reviews of Rallye Lexus - Service Center

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July 26, 2022

Fast Quick Easy and Car Ready On Time Easy Check In and No Waiting upon Car Return More

by canyon1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Rallye Lexus responded

Thank you for the 5-star review of your service experience with Rallye Lexus! We hope you have a fantastic day.

July 25, 2022

Tag5160. request a NY State Enhanced Inspection. also, Multipoint Maintenance Inspection. T5160. A NY State Enhanced Inspect More

by SAMKLWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
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Jul 25, 2022 -

Rallye Lexus responded

Thank you for trusting the team to assist with your vehicle! We are glad to hear that the team was professional and nice to work with. See you again next time here at Rallye Lexus!

July 24, 2022

Everyone at the dealership was friendly and experienced, It was such a great experience working with them. Im so very happy with my new car. More

by JMCSHANE0
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Andrades
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Jul 25, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

July 20, 2022

The Alexa app no matter how frequently I sit with tech, it always remains inadequate. As soon as I leave the dealership it stops. Otherwise I am most satisfied with Rallye Lexus More

by mfeiner555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

Rallye Lexus responded

I am very sorry that you have continued to have issues with your Alexa app. We want our customers to enjoy everything their vehicles offer, and I would be glad to address this further with my team to see what more we can do to help. Please feel free to reach out to me directly if you would like assistance. Thank you, Angela Pasquarelli - Assistant Service Manager - apasquarelli@rallyelexus.com

July 20, 2022

Arrived on time. Kept us informed on what services our car needed returned carin a timely fashion. Great dervice More

by Laurabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

Rallye Lexus responded

Thanks for your praise, Laurabeth! We're so glad our team provided communicative, prompt assistance that shaped a positive experience. We hope to see you again at Rallye Lexus!

July 18, 2022

Great experience except pricing is too high. But service is great and helps maintaining my RX 350 that now as 119000 miles! More

by NDORATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2022 -

Rallye Lexus responded

Thanks for reaching out. We strive to keep our prices fair while reflecting our high-quality care and products. If you ever have any questions about the cost of your services, please let us know. Thank you!

July 18, 2022

Very professional Prompt Knowledgeable I am very happy to have experienced the excellent service Keep up the good work More

by smwoodrich
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2022 -

Rallye Lexus responded

Thank you for this fantastic rating and review! We appreciate your support of us here at Rallye Lexus. We hope to see you again down the road.

July 12, 2022

Staff is always pleasant and helpful. Car is always ready on time and you can’t beat the free coffee and clean waiting area. More

by NATMATT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2022 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and hope to see you back again at Rallye Lexus!

July 12, 2022

Service team is great. Honest and trustworthy. Have accommodated me many times on short notice. More

by JCUOMO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2022 -

Rallye Lexus responded

We are blushing! Our team is honored to have delivered excellent, accommodating service that's earned Rallye Lexus your confidence. Thanks for being a wonderful customer!

July 11, 2022

The job was handled professionally and efficiently. I was treated with respect, the price was excellent and the job got me out quickly so I could tend to other matters. Thank you! More

by MFUSCO215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

Jul 11, 2022 -

MFUSCO215 responded

Well deserved

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