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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,401 Reviews
Call Service Center (516) 447-3736

1,401 Reviews of Rallye Lexus - Service Center

Sort by
April 05, 2022

Satisfied with the service. Great experience with Mr Michael Reidy, he was professional and showed care for his customers. Thank you so much. More

by Nyankees2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Rallye Lexus responded

Thank you very much for taking a moment to let us know how happy you are with Michael's assistance. All of us at Rallye Lexus are always here to help. Have a great day!

April 03, 2022

Excellent service and easy pickup and drop off. Timely updates on status of the service call. More

by hmlazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We appreciate your support and hope to see you back again at Rallye Lexus. Safe travels!

March 31, 2022

Have had at least 1 Lexus from Rallye since 1998. Maria and Pam are outstanding, knowledgeable and great to work with. More

by emanem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
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Mar 31, 2022 -

Rallye Lexus responded

We are so grateful for your years of business! Thank you for choosing Rallye Lexus and for stopping by to share your experience with Maria and Pam. We look forward to working with you next time!

March 29, 2022

Excellent service Service agents professional knowledgeable Highly recommend as service center will definitely continue to go there More

by MEMA0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2022 -

Rallye Lexus responded

Thank you for recommending our amazing service team here at Rallye Lexus! We are thrilled they provided you with a five-star experience. Safe travels!

March 28, 2022

Last service visit Maria was very attentive to the needs of myself and my RX 350 F-Sport. Made timely recommendations which I will be following up with. More

by Speechtraveler
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Rallye Lexus responded

We are delighted to hear that Maria took excellent care of you and your Lexus RX 350 F-Sport. Thank you for sharing this feedback so that others will know what it's like to be our guest at Rallye Lexus! Have a wonderful day.

March 27, 2022

Excellent service. Very professional staff. I waited at the dealership. My wait was under an hour. More

by MZWILL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2022 -

Rallye Lexus responded

We're proud to deliver efficient and professional care at every visit, and we're so pleased to hear how much our efforts mean to you. The Rallye Lexus team is grateful for your business, and we hope to have the chance to lend a hand again down the road!

March 24, 2022

Last service was booked for an upgrade that didn’t exist but normally good service More

by ROCHECAROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2022 -

Rallye Lexus responded

Thank you for the review. While we apologize for the mixup on our end regarding your service, we are glad to hear that you have enjoyed your time working with us in the past. If there is anything more we can do to assist you or better your visit, please feel free to give me a call. Best, Pam Palasciano - Service Manager - 516-629-7646

March 23, 2022

I have leased /purchased cars at this dealer since 2096. I have also been servicing my Lexus cars at this dealership since 2006. They are truly the best on Long Island. I have tremendous confidence in them More

by JOLIEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Rallye Lexus team. We appreciate your support and hope to see you back again down the road!

March 21, 2022

Excellent service. I waited in the dealership and was kept informed of the progress. All good More

by Jackgumby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Matheos
Other Employees : Carlos Vargas
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Mar 21, 2022 -

Rallye Lexus responded

Jack, we're always happy to keep our guests informed every step of the way so they can feel comfortable and confident in our services. The Rallye Lexus team wishes you many safe miles on the road ahead, and we'll be here whenever you need us next!

March 21, 2022

They do it right the first time. They don’t rip you off. I will continue Raton repair my two Lexus’ there. More

by GREENCDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

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