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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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August 23, 2022

Mike M. is always a pleasure to work with. He is helpful, informative, courteous and professional. I mistakenly mixed up my appointment a week earlier and More

by elizplee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Rallye Lexus responded

"Helpful, informative, courteous and professional" are words we love seeing in our customer's feedback! Thanks for giving Mike a shoutout and we look forward to your next visit with Rallye Lexus.

August 23, 2022

Joanna was again very courteous and professional. Highly recommend her I have being going to this dealer over 18 years and the service is always very good. More

by HALLY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Rallye Lexus responded

Thanks for supporting Rallye Lexus with your review, Hally! Joanna will definitely appreciate the shout-out. It's an honor to work with longtime loyal customers like you and we look forward to seeing you again next time!

August 13, 2022

The service department is knowledgeable and efficient. During my visit, an unexpected problem required them to keep the car. They kept me apprised of their progress in obtaining replacement parts and do More

by Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Rallye Lexus responded

Thanks for your glowing review, Mitchell! We're over the moon our team delivered orderly service that accommodated all your maintenance and transportation needs. Drive safely, and we hope to see you again at Rallye Lexus!

August 11, 2022

Prompt and courteous service. Jim the shop manager was knowledgeable without being overzealous. Pleasurable experience More

by my98jets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Rallye Lexus responded

We're so glad our team has left a wonderful impression on you, and we hope to see you again next time!

August 05, 2022

Everybody in the service department is Very Friendly and Polite especially Mike. It was a nice experience being there and I felt peaceful when I stayed in the waiting room listening to the soft music and s More

by jevinng1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rallye Lexus responded

Your review makes our day! We're absolutely thrilled Mike and the rest of the team welcomed you with courteous assistance that made you feel so at ease. It's always an honor to work with wonderful customers like you. Thanks for choosing Rallye Lexus!

August 03, 2022

Wonderful service, as always, from appointment through finish. Always a good experience at Rallye where we have been servicing our vehicles for many years. Service coordinator (Joanna) is excellent thro More

by Terry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rallye Lexus responded

Your recommendation makes our day, Terry! Thank you for choosing Rallye Lexus and for sharing your kind review of Joanna and our team. We look forward to your next visit!

August 03, 2022

Rallye is a top notch Lexus service center. Every employee is highly professional and courteous, from the customer service representative who answers the phone, to the service advisor {Michael More

by Rallye Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rallye Lexus responded

We are blushing! We're thrilled Michael, Rob, and the rest of the team delivered outstanding service that's earned Rallye Lexus your confidence. We're grateful for your business and look forward to working with you again!

August 02, 2022

Lallye Lexus has exceptional service plus longevity of both marketing and service personnel, thereby making each visit an experience of coming home and being comfortable. The Lexus cars sells themselves. More

by DAVID_CHEUNG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rallye Lexus responded

Thanks for the review, David. We're happy to hear that our team always makes you feel comfortable. We're glad you love your Lexus!

August 01, 2022

To appreciate a great car one needs great service! Rallye Lexus meets and beats all of the service (and sales) expectations👍🏻👍🏻👍🏻👍🏻👍🏻 From making the service appointment to getting the serv More

by Godrej Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Rallye Lexus responded

Godrej–Thank you for taking the time to leave us this rave review! We are thrilled to hear our team always exceeds your expectations. We are grateful for your loyal business and look forward to seeing you again! –Rallye Lexus

July 29, 2022

Highly recommended. Very professional, they do the right thing by customer. Unlike other dealers like Lexus RVC, that are bunch of thief's, will get you for anything t More

by DEALLOCATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Rallye Lexus responded

Thank you so much for your five stars! It means a lot that you can trust our Rallye Lexus team to take excellent care of you and your vehicle. Have a wonderful weekend!

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