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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,401 Reviews

1,401 Reviews of Rallye Lexus - Service Center

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April 21, 2022

Service was okay, but could no find what caused the noise. Looks I need second visit for same issue. More

by C. H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

ALWAYS FANTASTIC SERVICE, STAFF IS EXTREMELY HELPFUL AND POLITE. CAR WAS READY WHEN PROMISED, CLEANED AS WELL! More

by BRIAN@MIDISLANDCOLLISION.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Rallye Lexus responded

Thanks for giving Rallye Lexus your kudos! We're always happy to help. Drive safely!

April 20, 2022

I brought my car in to fix a wheel with "road rash". It was repaired to look factory new. I also received a loaner car for that day. An excellent experience. More

by jeffnsga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

April 19, 2022

The staffs @Ralley Lexus are courteous & professional Their care for my car is superb! Thx you ! More

by htsengpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Rallye Lexus responded

We are grateful to have you as a Rallye Lexus customer! Thank you for your business and your kind words about our team. We look forward to your next visit!

April 18, 2022

All was fine except, they left my car running with the lights on. Anyone could have just jumped in and drove away. More

by WARRENANDMAIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Rallye Lexus responded

Thank you for the review. I sincerely apologize that your vehicle was left running and will make sure I address this with our staff. If there is anything else we can do for you, please don't hesitate to let us know. Pam Palasciano - Service Manager - 516-629-7646

April 18, 2022

I have been coming to Rallye Lexus for 23 years! I have purchased 3 cars from Rallye. The service department is the best! They are curteous, knowledgeable, thorough and accomodating. I would not tru More

by DEAS143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Rallye Lexus responded

Your long-term business and loyalty to Rallye Lexus is greatly appreciated! Thanks, from the entire team.

April 15, 2022

It was efficient, friendly and effective. Everything was done to my satisfaction and I was able to to have some quality private time to do sone work. All good. More

by MFUSCO215
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Rallye Lexus responded

"Efficient, friendly and effective" are all words we love to see. Thank you so much for taking time to post a review and support our Rallye Lexus team. We hope you have a wonderful weekend!

April 11, 2022

Regular service visit at ~50,000 miles. In and out quickly while I wait. They're honest. If I discuss an issue with them, they just give me my options. I don't worry they are upselling m More

by HYKYH-COMML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Rallye Lexus responded

Reviews like this truly make our day! Thank you so much for your trust and loyalty, and we hope to see you again soon!

April 11, 2022

Easy to work with and nice waiting room. The staff was nice and easy to speak to. More

by RB1156@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Rallye Lexus responded

We're so glad to hear it! Thank you for the kind feedback about your recent visit - we'll be sure to compliment the Rallye Lexus team on their great work. Come back next time!

April 06, 2022

Excellent service would recommend Lexus’s to anyone to purchase the car there or to service their vehicle there More

by EVASUKOO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Rallye Lexus responded

Your recommendation means so much to us! Thank you for choosing Rallye Lexus and for sharing your positive experience. Drive safely until we see you again!

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