Rallye Lexus - Service Center

quick service appointment and very pleasent service people especially Joanna--Rich Repanes did his usual excellent overall concern and helpful guidance in the process people especially Joanna--Rich Repanes did his usual excellent overall concern and helpful guidance in the process More

Great service! I had trouble with my car on Sunday. Called Monday morning for an appointment. Brought my car in by 11:00. Home by 1:00. Very happy! I had trouble with my car on Sunday. Called Monday morning for an appointment. Brought my car in by 11:00. Home by 1:00. Very happy! More

They went above and beyond what they needed to do and I would definitely return for service. would definitely return for service. More

James is service was outstanding. He went above and beyond. He was very knowledgeable, professional and courteous, my service experience was top notch. Best experience I have had amon He went above and beyond. He was very knowledgeable, professional and courteous, my service experience was top notch. Best experience I have had among luxury brands. More

Rallye is in a league of its own. Simply the very best in its class. Simply the very best in its class. More

Maria G. is the best. She is constantly on top of her game, providing constant updates to the vehicle status and she is personable, engaging, knowledgeable an is the best. She is constantly on top of her game, providing constant updates to the vehicle status and she is personable, engaging, knowledgeable and the consummate professional, all wrapped up into the “ideal service advisor”! More

I have been dealing with Rallye Lexus for at least 20 years. I have always had exceptional service and any dealings I have had with anything I needed, the employees are all excellent to deal with. Also I years. I have always had exceptional service and any dealings I have had with anything I needed, the employees are all excellent to deal with. Also I deal with Pam in your service department, she is a real asset to your company. Joanna is also a pleasure to deal with. I tell all my friends to go to you not Rockville center Lexus, even though it is a little closer to us. More

The service was very good. The convince of having the car picked up was excellent. The convince of having the car picked up was excellent. More

Everything went as planned no problems at all. I was called when the car was ready and the loaner was great all in all a great experience I was called when the car was ready and the loaner was great all in all a great experience More

As usual the service was excellent, as I returned again for my inspection. I got Michael (oh no, there are 2 of them) again and he made me feel as though he remembered me/my car /our interaction from the l for my inspection. I got Michael (oh no, there are 2 of them) again and he made me feel as though he remembered me/my car /our interaction from the last time. I appreciate the fact that he made me aware of an issue that should be addressed and when. I missed the bagels but liked the breakfast bars. Like always, the car wash was the icing on the cake. The waiting room is always clean (also the bathrooms). For the first time in 11 years, I actually tried to get an appointment with a Lexus Service Center close by. But their automatic appointment system did not follow through. Keep up the good work Rally, you're a keeper. More