Back

Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,437 Reviews

1,437 Reviews of Rallye Lexus - Service Center

Sort by
July 18, 2022

Very professional Prompt Knowledgeable I am very happy to have experienced the excellent service Keep up the good work More

by smwoodrich
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Rallye Lexus responded

Thank you for this fantastic rating and review! We appreciate your support of us here at Rallye Lexus. We hope to see you again down the road.

July 12, 2022

Staff is always pleasant and helpful. Car is always ready on time and you can’t beat the free coffee and clean waiting area. More

by NATMATT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and hope to see you back again at Rallye Lexus!

July 12, 2022

Service team is great. Honest and trustworthy. Have accommodated me many times on short notice. More

by JCUOMO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Rallye Lexus responded

We are blushing! Our team is honored to have delivered excellent, accommodating service that's earned Rallye Lexus your confidence. Thanks for being a wonderful customer!

July 11, 2022

The job was handled professionally and efficiently. I was treated with respect, the price was excellent and the job got me out quickly so I could tend to other matters. Thank you! More

by MFUSCO215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

Jul 11, 2022 -

MFUSCO215 responded

Well deserved

July 10, 2022

Always something when i come here for service, this last trip i felt compelled to say something.. Terrible customer service person at the front makes you feel that you shouldn't even be hear ... wanted to d More

by kbadawy09
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Rallye Lexus responded

I'm very surprised to see this feedback as we run our business to provide a straightforward service that our customers can rely on. I would like to understand what happened during your visit and to see if there is anything that I can do to assist you. If you’re willing to share the details, would you consider giving me a call? Pam Palasciano - Service Manager - 516-629-7646

July 07, 2022

The wait time was short, staff was professional, waiting room was clean and comfortable. A pleasant experience overall. More

by teamtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Rallye Lexus responded

Thank you for the review. We are glad that you had a short wait time and that our team was professional and great to work with. See you next time here at Rallye Lexus!

July 06, 2022

Always answers telephone professionally and courteously. Staff is very conscientious and responsive. When arrive, there is worker there outside to greet you immediately. More

by MAHLAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Rallye Lexus responded

We appreciate your support of us here at Rallye Lexus. We look forward to seeing you next time!

July 06, 2022

The Service Dept. at Glen Cove Rallye Lexus is always great! They are all courteous, informative and very accommodating. More

by ECONSTAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Rallye Lexus!

July 05, 2022

The service staff is extremely professional and courteous and they provide you timely updates concerning your car. The service is excellent! More

by VAL12RIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

July 04, 2022

They are kind and so professional. I always receive prompt, friendly, efficient service I was really satisfied More

by edwinramos4
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Rallye Lexus responded

Thank you so much for your support, and for trusting us with your business. We appreciate your feedback and we look forward to seeing you next time! - The team here at Rallye Lexus

...
40
...