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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,510 Reviews
Call Service Center (516) 447-3736

1,510 Reviews of Rallye Lexus - Service Center

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December 24, 2024

good deal nice people thank you come back again,good prices happy about it my friends will like it More

by JUANSERR136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Rallye Lexus responded

Thank you so much, Juan, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 23, 2024

Called the day before for an appointment. I had fast and convenient service. Great experience as usual. More

by PKC1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Dec 23, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

December 19, 2024

They need to be more reasonable in pricing. Every time we go for a simple oil & filter change, we end up in paying at least $500 and more. We don’t know if some of the additional services they More

by ovb125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Rallye Lexus responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. James Quinlan 516-676-8686

December 19, 2024

Joanna Oates is knowledgeable and considerate, and the service is professional, responses are very quick. More

by Bin Xu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with Joanna and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

December 17, 2024

They are all professionals and have the knowledge of new cars and how to deal with the new customers More

by elizabethakinyemi@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
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Dec 17, 2024 -

Rallye Lexus responded

Thank you, Elizabeth, for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

December 16, 2024

Very happy with the services and professionalism from the dealership. Will continue refer friends and family. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Sun
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Dec 17, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department, Steve! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

December 14, 2024

The people were friendly. All of my questions and concerns were addressed. The paperwork was very quick and there was no pressure to buy additional products. It was a very ple More

by stinkyii
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Akridge
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Dec 15, 2024 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 13, 2024

Love the service! ! Wouldn’t go to any other dealership. They have always treated me very well More

by MEENAC312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

December 12, 2024

Awesome dealership. Highly professional and informative! Would recommend for sure! They are consistently on point. More

by JLCHASE999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

December 12, 2024

Outstanding customer service from the moment you arrive. Dawn kept me informed about every step of the process. She is very knowledgeable of Lexus autos. Tech also completed the work in a timely manner. More

by Johnsequino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

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