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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,401 Reviews
Call Service Center (516) 447-3736

1,401 Reviews of Rallye Lexus - Service Center

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May 15, 2022

Quite professional, warm and pleasant customer service. Kept me updated about the progress from time to time. More

by ashokp25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us, Ashok! We are so glad to hear that you had a successful experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

May 14, 2022

I appreciated the granola bars and the beverage options. I also liked the upstairs work stations. More

by BRUNOBAUER13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

May 10, 2022

Always a great pleasure and experience visiting Glen Cove Lexus. Maria G was helpful and provided great customer service. I had a 730a appointment out before 830a for schedule maintenance superior service More

by STANLEY138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Rallye Lexus responded

Thank you for the great review, Stanley! We are so glad to hear that you had such a successful service experience working with Maria and the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

May 10, 2022

Polite and courteous service. Fair pricing. Quick appointments. What more coul you want? I give them my highest recommendation! More

by MCURTIS848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Rallye Lexus responded

Your glowing recommendation makes our day! Thank you for choosing Rallye Lexus and for sharing your feedback. We look forward to welcoming you back next time!

May 09, 2022

Nice people. My car left the dealership after a service and car wash with many more scratch marks vs prior to going in. Not something I can proof or argue over. More

by situman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Rallye Lexus responded

Thank you for reaching out. I'm sorry to hear about the scratches on your vehicle and can understand why this would be concerning. I would be glad to speak with you directly about your visit, so please don't hesitate to give me a call. Pam Palasciano - Service Manager - 516-629-7646

May 25, 2022 -

situman responded

I've sent pictures to Angela Pasquarelli. She said she was on vacation and havent heard back since. Its ok I'm not having any expectations. My car didnt blow up and that's what matters.

May 09, 2022

as always, good service for everything. quick service appointment and very pleasant service people, especially joanna and Angel.. More

by JSALZB2509
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Angel and Joanna. Drive safely, and we hope to see you back again at Rallye Lexus!

May 09, 2022

Maria G was helpful throughout the most recent visit for purchase of set tires for RX. From start through completion Maria represented Rallye in a positive and professional manner. More

by Speechtraveler
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2022 -

Rallye Lexus responded

Maria and the team are happy to see that you enjoyed your tire-purchasing experience. Thank you so much for choosing Rallye Lexus and please let us know if you need anything down the line!

May 09, 2022

LOVE YOUR SERVICE. I TRAVEL FAR TO GET TO YOU AND IT IS WORTH IT BECAUSE YOU EXCEL IN EVERY WAY. NEVER FAILS TO PLEASE IN 25 YEARS. More

by CLAIREBRAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2022 -

Rallye Lexus responded

Thank you for your kind words, Claire, and for making the journey to do business here at Rallye Lexus! We're honored and privileged to have earned your longtime support - and we wish you many safe miles till we see you again! Take care!

May 08, 2022

I was able to get an appointment for service at a time that was convenient for me. The person I spoke to was efficient. When I arrived for the service appointment everything went smoothly. The person who More

by mlpotash
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

Quick and easy service…appreciate that my car was finished earlier than promised! Thank you! More

by EDYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Rallye Lexus responded

Thanks for the five-star review! It was great having the opportunity to service your vehicle, and we hope you choose Rallye Lexus next time. Until then, drive safely!

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