Back

Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,438 Reviews

1,438 Reviews of Rallye Lexus - Service Center

Sort by
August 03, 2022

Wonderful service, as always, from appointment through finish. Always a good experience at Rallye where we have been servicing our vehicles for many years. Service coordinator (Joanna) is excellent thro More

by Terry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rallye Lexus responded

Your recommendation makes our day, Terry! Thank you for choosing Rallye Lexus and for sharing your kind review of Joanna and our team. We look forward to your next visit!

August 03, 2022

Rallye is a top notch Lexus service center. Every employee is highly professional and courteous, from the customer service representative who answers the phone, to the service advisor {Michael More

by Rallye Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rallye Lexus responded

We are blushing! We're thrilled Michael, Rob, and the rest of the team delivered outstanding service that's earned Rallye Lexus your confidence. We're grateful for your business and look forward to working with you again!

August 02, 2022

Lallye Lexus has exceptional service plus longevity of both marketing and service personnel, thereby making each visit an experience of coming home and being comfortable. The Lexus cars sells themselves. More

by DAVID_CHEUNG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rallye Lexus responded

Thanks for the review, David. We're happy to hear that our team always makes you feel comfortable. We're glad you love your Lexus!

August 01, 2022

To appreciate a great car one needs great service! Rallye Lexus meets and beats all of the service (and sales) expectations👍🏻👍🏻👍🏻👍🏻👍🏻 From making the service appointment to getting the serv More

by Godrej Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Rallye Lexus responded

Godrej–Thank you for taking the time to leave us this rave review! We are thrilled to hear our team always exceeds your expectations. We are grateful for your loyal business and look forward to seeing you again! –Rallye Lexus

July 29, 2022

Highly recommended. Very professional, they do the right thing by customer. Unlike other dealers like Lexus RVC, that are bunch of thief's, will get you for anything t More

by DEALLOCATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Rallye Lexus responded

Thank you so much for your five stars! It means a lot that you can trust our Rallye Lexus team to take excellent care of you and your vehicle. Have a wonderful weekend!

July 26, 2022

Fast Quick Easy and Car Ready On Time Easy Check In and No Waiting upon Car Return More

by canyon1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Rallye Lexus responded

Thank you for the 5-star review of your service experience with Rallye Lexus! We hope you have a fantastic day.

July 25, 2022

Tag5160. request a NY State Enhanced Inspection. also, Multipoint Maintenance Inspection. T5160. A NY State Enhanced Inspect More

by SAMKLWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Jul 25, 2022 -

Rallye Lexus responded

Thank you for trusting the team to assist with your vehicle! We are glad to hear that the team was professional and nice to work with. See you again next time here at Rallye Lexus!

July 24, 2022

Everyone at the dealership was friendly and experienced, It was such a great experience working with them. Im so very happy with my new car. More

by JMCSHANE0
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Andrades
Jul 25, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

July 20, 2022

The Alexa app no matter how frequently I sit with tech, it always remains inadequate. As soon as I leave the dealership it stops. Otherwise I am most satisfied with Rallye Lexus More

by mfeiner555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Rallye Lexus responded

I am very sorry that you have continued to have issues with your Alexa app. We want our customers to enjoy everything their vehicles offer, and I would be glad to address this further with my team to see what more we can do to help. Please feel free to reach out to me directly if you would like assistance. Thank you, Angela Pasquarelli - Assistant Service Manager - apasquarelli@rallyelexus.com

July 20, 2022

Arrived on time. Kept us informed on what services our car needed returned carin a timely fashion. Great dervice More

by Laurabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Rallye Lexus responded

Thanks for your praise, Laurabeth! We're so glad our team provided communicative, prompt assistance that shaped a positive experience. We hope to see you again at Rallye Lexus!

...
39
...