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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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October 16, 2022

Always top notch. service. Everyone is very professional and courteous. An enjoyable experience each and every time. More

by DBORUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Rallye Lexus responded

We are proud to hear that Rallye Lexus always delivers 5-star service! Thank you, and take care!

October 14, 2022

They were very friendly and nice - a little slow. Did a good job with service More

by SUSANKAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t knwi
Oct 17, 2022 -

Rallye Lexus responded

Thank you for the kind words. Your patience is appreciated and we look forward to assisting with your service needs again next time. Have a good day! - Rallye Lexus

October 01, 2022

Great service, professional and quick! Would highly recommend. I have leased, purchased and serviced my cars from this Dealership for close to 20 years. More

by PUGS396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Repanes, Mary Rutkowski
Oct 03, 2022 -

Rallye Lexus responded

We love to see reviews like this! It's our pleasure to offer timely professionalism. Thanks for being a loyal Rallye Lexus customer!

September 30, 2022

Great service from the team. Very good experience. Not much else to say. Keep up the good work. More

by KPODLINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Hyun
Sep 30, 2022 -

Rallye Lexus responded

Thank you very much for leaving this kind review. We are thrilled to call you our customer. We hope you return for future visits!

Sep 30, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

September 30, 2022

I had Angel as my service rep. She could not have been nicer or more accommodating. I had my air conditioning system checked, and she methodically went over each part to try to s More

by rkush1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Pasquarelli
Sep 30, 2022 -

Rallye Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Angel and the Rallye Lexus team were able to address your concerns with your AC. Drive safely, and we hope to see you again down the road!

September 30, 2022

Joanna was excellent. She explained everything clearly to me. Joanna even showed me how to adjust the side view mirrors. She was very personable and a pleasure to deal More

by LEWSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Rallye Lexus responded

It's great to hear that you enjoyed the service provided by Joanna! We will thank her for ensuring Rallye Lexus could earn your five stars. See you down the road!

September 30, 2022

Rallye Lexus gave amazing service and really showed that they care about their customers. I recommend Rallye Lexus to all my friends and family. More

by rafiahmadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Chen
Oct 03, 2022 -

Rallye Lexus responded

Thanks for leaving Rallye Lexus a five-star review, Rafiahmadi! We appreciate your trust in our team. See you down the road!

September 22, 2022

Unable to fix problem with rear tailgate kick opening feature. It’s something that was a reason for choosing the vehicle. It’s something paid for and a benefit I’m not receiving. Can I get a refund. More

by FCS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name
Sep 23, 2022 -

Rallye Lexus responded

I'm sorry to see your issue has not been resolved. I would like to discuss this with you directly to try to sort things out. I can't locate your contact information without a last name, so please email me at your convenience. Thank you, Pam Palasciano - Service Manager - ppalasciano@rallyelexus.com

Sep 23, 2022 -

FCS5 responded

Will contact you on returning to NY

Sep 23, 2022 -

Rallye Lexus responded

Thank you, I look forward to speaking with you.

Oct 03, 2022 -

FCS5 responded

If you would like to speak I can be reached at (516) 279-9742.

September 14, 2022

Excellent service- staff was friendly and professional- work done in timely fashion and within projected time period- highly recommend More

by RUBAMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Rallye Lexus responded

Thank you for sharing your wonderful service experience with our fantastic team at Rallye Lexus! Come by anytime you need!

September 10, 2022

Gracious, attentive, professional, and complete, this service center is staffed with caring and exemplary employees who expedite car service appointments and repairs. More

by EGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Rallye Lexus responded

We are blushing! Your kind words mean so much to all of us at Rallye Lexus. Thank you for supporting us with your fantastic review!

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