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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews
Call Service Center (516) 447-3736

1,463 Reviews of Rallye Lexus - Service Center

Sort by
November 25, 2022

Salesman, Kevin Losee, was very good and honest. The saleswoman who stiffed us on the first deal, not so! More

by GWSHELL
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
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Nov 28, 2022 -

Rallye Lexus responded

Thank you for sharing! We are glad to hear that Kevin delivered such an outstanding experience. With regard to the rest of your review, we apologize for your initial experience working with us and would appreciate the chance to speak with you to see what more we can do to address this feedback. If you are willing, please feel free to reach out. Best, Angela Pasquarelli - Assistant Service Manager - apasquarelli@rallyelexus.com

November 23, 2022

Honest and pleasant experience with Ralley on all my Lexus needs. Fast service with informative emails and text reminders. More

by WATCHMAN797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
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Nov 23, 2022 -

Rallye Lexus responded

Thank you for this great review! We are thrilled to hear that our team provided a 5-star experience.

November 21, 2022

T8269,performed NY State enhanced Inspection. Synthetic Oil and Filter change Special. Also performed Multipoint Maintenance Inspection. Everything performed in a timely Basis. More

by SAMKLWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
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Nov 21, 2022 -

Rallye Lexus responded

It was our pleasure to assist you with your automotive needs. Thanks for putting your trust in the Rallye Lexus team. See you next time!

November 18, 2022

Excellent service and pleasant experience. Very accommodating staff. I will continue to seek services in the future. More

by CITDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

Rallye Lexus responded

We’re delighted to get your 5-star review of Rallye Lexus. Thank you for trusting our team with your business! We look forward to working with you again down the road.

November 16, 2022

Service department is very responsive and keep you updated on the progress of your vehicle. Will go back. More

by LCHIANG210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2022 -

Rallye Lexus responded

We're ecstatic that our team demonstrated our commitment to thorough communication and earned Rallye Lexus your confidence! We look forward to working with you again next time. Until then!

November 16, 2022

Our family has owned/leased over 12 cars with Rallye since 1990 We are most satisfied with our salesperson, Richie - always informative, caring, diligent We are equally satisfied with Pam who has care More

by drlbdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2022 -

Rallye Lexus responded

We're glad that the Rallye Lexus team has been informative, helpful, and nice to work with. We appreciate your business and confidence in our work. See you again next time you need us.

November 16, 2022

Joanna Oates has always taken care of us most satisfactory she is an irreplaceable asset More

by PHILFELDMAN1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Rallye Lexus responded

We really appreciate your positive feedback about Joanna! Given the content of your review, it seems that your 1-star rating may have been accidental but, if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Pam Palasciano - Service Manager - ppalasciano@rallyelexus.com

November 16, 2022

Liked going at seven. Was surprised it all took less than two hours. Would go at that hour in the future. More

by GILDAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 16, 2022 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus to trust with your service needs! We appreciate your review and hope to see you back down the road. Until then!

November 10, 2022

Rallye Lexus service department is first rate. They get you in and out quickly and the work is done well. More

by robr563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Andrea
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Nov 11, 2022 -

Rallye Lexus responded

Thanks so much for the 5-star review! We are thrilled to hear that you had a positive experience with us.

November 08, 2022

Always a perfect experience from check in to check out! You have the best advisors and the service is top notch. More

by louisespadaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Guma
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Nov 08, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

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