1,537 Reviews of Rallye Lexus - Service Center
She’s amazing as my service rep. The staff overall is great. I love bringing in my car for service !! The staff overall is great. I love bringing in my car for service !! More
This is my third Lexus. I have used Rallye for service more than 16 years. It is easy to get an appointment. Representatives are friendly and helpful. The waiting area is c I have used Rallye for service more than 16 years. It is easy to get an appointment. Representatives are friendly and helpful. The waiting area is comfortable. Great communication and follow-up. I have confidence in the work they do. My next car will definitely be a Lexus. More
This is a great dealership. I look forward to buying my next vehicle in the future. Good sales team. Easy to work with. No problems. I look forward to buying my next vehicle in the future. Good sales team. Easy to work with. No problems. More
I have been going to the dealership for over 15 years and i have received excellent service. My service advisor, Ms Oates, is always very responsive. i have received excellent service. My service advisor, Ms Oates, is always very responsive. More
Unfortunately, my last visit is rated poor. Apparently, your price for a simple oil change has increased significantly without warning. I was quoted one price over the telephone and when I rec Apparently, your price for a simple oil change has increased significantly without warning. I was quoted one price over the telephone and when I received my bill, it was a lot more. The clerk who checked me in should’ve mentioned it and I wasn’t given the opportunity to hear the recording of the telephone conversation where I am sure I was given a different price quote. Also, the technician did not reset the notification on the dashboard. This is the first time I’ve had such a poor experience. I truly hope since I’ve been a customer for many years, you all would make things right. More
Customer service was great Provided Follow up communication timely Work completed as promised No residual issues communication timely Work completed as promised No residual issues More
prompt and excellent service will follow up when service neededvery prompt and attentive service thank you neededvery prompt and attentive service thank you More
ALWAYS a pleasure dealing with Rallye--prompt excellent service --reliable to provide accurate information as to what needs to be serviced on the car. service --reliable to provide accurate information as to what needs to be serviced on the car. More
I have used this dealership for the last 20 years! ! And that length of time speaks for itself!! Anthony Piccirillo has been not jut our sales person for all those years, but, it became a friend! ! And that length of time speaks for itself!! Anthony Piccirillo has been not jut our sales person for all those years, but, it became a friend! The handling of this problem has been fast, accurate and to my satisfaction. Ms. Joanna Oates has handled my request fast and correctly! I am thanking these fantastic employees profusely! More
brough my car for its yearly checkup - was easy to drop off and was ready to pick within an hours off and was ready to pick within an hours More