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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,463 Reviews

1,463 Reviews of Rallye Lexus - Service Center

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December 15, 2022

Very helpful and responsive service department. Thank you for your recent assistance. Battery in key fob. More

by EDVIESTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Rallye Lexus responded

We’re glad we could deliver a 5-star experience. Thank you for working with us here at Rallye Lexus!

December 15, 2022

Excellent 25 K service My loaner was a 2022 Lexus NX Nice to get my car washed also More

by PEHOOPS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

December 12, 2022

Great service and friendly and helpful staffs. Comfortable waiting area with many selection of drinks. More

by EMILYPMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Chen
Dec 12, 2022 -

Rallye Lexus responded

Thanks for this great review of Rallye Lexus, Emily! We are grateful for your trust and business.

December 07, 2022

This is this only dealership I use! I’m always treated lovely and the work is completed correctly. More

by JAMIECUSACK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Rallye Lexus responded

Thank you for the great review, Jamie! We are glad to hear that the Rallye Lexus team was helpful and nice to work with. See you around!

December 06, 2022

Overall and given the bad experience with my insurance carrier's adjuster, who never came to view the damage to my car and the consequent issues with what parts were needed, Michael did a good job getting More

by STEPHEN.FINKELSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Rallye Lexus responded

Thank you for this positive feedback, Stephen. We are grateful to hear that Michael was helpful in a stressful situation. Please let us know if there is anything else we can do to help here at Rallye Lexus!

December 06, 2022

always friendly staff and great customer service. Very personal service.If a problem arises they always give a call. More

by LDEJANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 06, 2022 -

Rallye Lexus responded

This is exactly the kind of feedback we work hard for at Rallye Lexus. Thank you for your fantastic review!

December 05, 2022

Very responsive. The service department staff is top notch. Even if you didn’t buy your Lexus there I recommend servicing there More

by MALIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rallye Lexus responded

Thank you for sharing your experience with Rallye Lexus! We will be sure to pass along your kind words to our service team. Until next time, safe driving!

December 01, 2022

Best dealer ever. Been going here for sales and service for over 20 years. They always go above and beyond and do it better than anyone else. I love Rallye Lexus. High More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Strippoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Pamela Palasciano, Jeffrey Matheos
Dec 01, 2022 -

Rallye Lexus responded

Thank you for the great review of us here at Rallye Lexus! We are pleased to hear about your positive experience with our team and we hope to see you down the road!

November 29, 2022

Always an easy service from appointment through quality work. People are pleasant, competent & aim to please. More

by Terry S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Rallye Lexus responded

Terry, thank you for the great review! We are thrilled to hear that you had a successful experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

November 27, 2022

A bit costly: $500+ labor charge for each shock absorber replacement that took to 1-1/2 hours. More

by GARYDARCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Rallye Lexus responded

Gary, I am sorry to read this review. We strive to keep our prices competitive, and it is disappointing that we have left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to address this feedback. If you are willing, please feel free to reach out. Best, Pam Palasciano - Service Manager - ppalasciano@rallyelexus.com

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