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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,461 Reviews

1,461 Reviews of Rallye Lexus - Service Center

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March 21, 2023

Always a great experience at Rallye Service. Joanna goes above and beyond to make servicing my cars a simple process. More

by dweinstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Rallye Lexus responded

Thank you so much for your kind words for Joanna, and for taking the time to leave us this wonderful feedback! Pam Palasciano 516-676-4000

March 18, 2023

Customer service and work done was excellent. Maria did a great job. This is the second car I bought at Rallye, always satisficed with the service. More

by jeffnsga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maria met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come!

March 18, 2023

Excellent experience with luxury professional service by every department including sales, service and finance departments. The entire staff goes above and beyond to ensure a positive outcome for their clie More

by marianneimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Lepanes
Mar 20, 2023 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus!

March 14, 2023

Very efficient clean and friendly. Nothing is difficult for them. Car is always perfect upon pickup More

by BSIMONSONMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

It was easy to get the car serviced and the staff was helpful. Good dealership. More

by JBCOOP30
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

The service at glen cove lexus is exceptional, courteous and polite. .working with Mike riaty Is a pleasure. More

by GREGANDREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Very Friendly and very efficient. On time with all work done to my satisfaction. Thanks More

by iggy0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Very good service, Big problem with labor costs of over $200/hr. 75% of total bill! More

by JCOLLOCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

The job has been completed in a timely manner. The advisor has kept me notified during the waiting period. More

by laimc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Rallye Lexus responded

Thank you for the review! We appreciate your support and hope to see you again at Rallye Lexus. Safe travels!

February 23, 2023

The service department is the best I have ever used in over 50 years of owning card More

by ELENI36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Feb 24, 2023 -

Rallye Lexus responded

Your feedback makes our day! Thanks for working with the Rallye Lexus team.

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