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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews
Call Service Center (516) 447-3736

1,536 Reviews of Rallye Lexus - Service Center

Sort by
October 07, 2023

Great service, friendly and professional staff. Car ready in a timely fashion and cleaned/vacuumed. More

by DIAMONDGIRL11545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2023 -

Rallye Lexus responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

October 07, 2023

Very bad attitude both times as my advisor especially her colleague the other girl that works with her.. they said they will call the police on me.. recommend don’t use her as your advisor. She tried to pull More

by Naudeepsodhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Rallye Lexus responded

Here at Rallye Lexus we strive for excellence with every guest that comes into our dealership. If you would like to discuss the matter further please call me directly. James Quinlan 516-676-8686

October 04, 2023

Performed service to my 2007 RX350 in a professional, prompt and courteous manner as usual. More

by DFKELLEHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

September 30, 2023

Felt confident that Rallye Lexus is a dealership that I can trust. Car wash was an extra [erk. More

by RSUMM90328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

September 26, 2023

The service department was efficient and courteous. I was taken promptly and the service was explained satisfactorily. I have always been satisfied with Rallye's service department. More

by BONNIEBLUMENFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Rallye Lexus responded

Thank you so much, Bonnie, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

September 25, 2023

Maria was very polite and efficient. First time experience was great. Look forward to future appointments. More

by stevevh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Rallye Lexus responded

Thank you for the kind words for Maria and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

September 16, 2023

GREAT, CONSISTENT, GREAT CULTURE. AMENITIES IN WAITING AREA. Thank you for the years of great service!!! More

by KevGnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

September 14, 2023

Great customer service. Wonderful staff. Thanks Mike Reidy for all your help in resolving my issue! More

by COUNSLRDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Mike was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

September 14, 2023

Service was fast and without issue. They could use some better coffee/tea machines, and there is no sink in the snack area - and the bathrooms are up two flights of stairs. More

by CHRISTOPHERA310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We will share your comments with the team. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

September 07, 2023

Always great service and excellent communication with this service department. They are knowledgeable and patient with questions. More

by VJDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

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