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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,460 Reviews
Call Service Center (516) 447-3736

1,460 Reviews of Rallye Lexus - Service Center

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November 10, 2024

Rallye Lexus in Glen Cove consistently provides outstanding customer service. The staff is very attentive and Joanna is truly great. More

by FPTOHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

November 08, 2024

The Women in the service department are fabulous. Joann Oates and Maria in particular go out of their way to help and make you feel at home. I switched from Mercedes to Rallye Lexus in 2004 and have b More

by NSAVITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Costanzo
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Nov 11, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Neil, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

November 05, 2024

The service advisors are very knowledgeable, professional and courteous. I always get great service Rallye Lexus. Highly recommended! More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 05, 2024

She is very helpful . She always returns calls. I have been using her for many years More

by rochellepblock6
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 04, 2024

Car was not wash, usually not typical of Lexus, they lost my car temporarily they forgot where they parked it More

by tiffanyyu7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of the sales associates was not friendly at all makes me not want to get a car there. Second time it happened. Was looking for another car for my dad.
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Nov 06, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. James Quinlan 516-676-8686

November 04, 2024

Very professional and courteous. The free car wash was a pleasure as well. My vehicle went right in More

by swnepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 01, 2024

Joanna was fantastic. I always trust Rallye for my Lexus and BMW vehicles. Professional at its best. More

by PETEYIP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We'll pass along your compliments to Joanna! James Quinlan 516-676-8686

November 01, 2024

Always an excellent experience at Rallye. Joanna always keeps me informed and the entire dealership is the best! More

by LKDAMAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joanna here at Rallye Lexus! James Quinlan 516-676-8686

October 31, 2024

Hi everybody there were awesome especially Jason Pena is very professional Rally lexus is beautiful environment place to be people are very friendly I would recommend my family and friends to go there great More

by mario2758
Recommend Dealer
Yes
Employees Worked With
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Rallye Lexus responded

We are very happy to hear that Jason and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

October 28, 2024

Everyone starting with the guys photographing car to Joanna Oates in Service Dept very knowlegable, friendly More

by KINGBARBARA116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Rallye Lexus responded

Barbara, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

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