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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,461 Reviews

1,461 Reviews of Rallye Lexus - Service Center

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June 30, 2023

Very efficient and professional. Great service as always. Have been coming for years and only gets better. More

by GGONSA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Rallye Lexus responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful feedback! Pam Palasciano 516-676-4000

June 30, 2023

Everyone is very friendly and knowledgeable. Had a great experience in buying my off lease vehicle. More

by RFGIUSTIESQUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Strippoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pam Palasciano 516-676-4000

June 30, 2023

Our salesman Tony was very easy to work with and treated us very well. He kept us posted on when our new car would be delivered. He quickly responded to phone calls and emails. There were no surprises… More

by nek48
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Rallye Lexus responded

We are very happy to hear Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pam Palasciano 516-676-4000

June 24, 2023

The service people were extremley poilite and knowledgeable service was completd on time well done More

by SSOKOLOW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! Pam Palasciano 516-676-4000

June 23, 2023

We were pleased with the service that we received. Everyone was very helpful and pleasant. The waiting area was comfortable and it was lovely that coffee and snacks were provided. More

by ASQLIMF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Pam Palasciano 516-676-4000

June 21, 2023

Great costumer service. The waiting area is clean and comfortable. The provided service was explained More

by tomicu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. Pam Palasciano 516-676-4000

June 16, 2023

Very good service with full disclosure as to what needed to be done together with cost and updates on progress. Satisfied with the total experience and professional.r epresentatives. More

by EDWARDMEHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! Pam Palasciano 516-676-4000

June 16, 2023

Mike Reidy was great as always. The fact that the service advisors stay working there is a plus. More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pam Palasciano 516-676-4000

June 15, 2023

I am very pleased with the way my service was performed and the vehicle looks perfect. Joanna was very informative and professional and kept me updated every step of the way. Thank you Rallye Lexus!!! More

by AROZE316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joanna, and don't hesitate to let us know if we can be of further assistance. Pam Palasciano 516-676-4000

June 14, 2023

Joanna is the most helpful, conscientious person I have ever dealt with. She is an absolute pleasure! More

by AB7859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with Joanna and our team. We're glad to hear we delivered such a great experience! Pam Palasciano 516-676-4000

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