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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,397 Reviews

1,397 Reviews of Rallye Lexus - Service Center

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February 10, 2023

I leased and bought all my cars from Rallye. I always receive reliable and professional service. More

by PUGS396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Rallye Lexus responded

This review means so much to us! Thank you for choosing Rallye Lexus and for sharing your experience. Drive safely!

February 08, 2023

Once again, Pamela and the team at Rallye Lexis have proven to be one of my most valued relationships. They are the gold standard of customer service, quality, and reliability. They make the impossible More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Strippoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Matheos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Pamela Palasciano
Feb 08, 2023 -

Rallye Lexus responded

Thank you for your rave review of the Rallye Lexus team! We appreciate your five stars and will give kudos to Pamela for leaving a gold-star impression. See you next time!

January 31, 2023

Very polite and friendly staff. My car was fixed in a timely manner and it was fixed to my satisfaction. More

by WMARTINEZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Rallye Lexus responded

These are all things we love to hear! Thank you for supporting Rallye Lexus with your business and your review!

January 31, 2023

Excellent dealership, service personnel could not be nice and efficiency superb. Pam as service manager does a great job. More

by DRBOBLONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam service manager.
Jan 31, 2023 -

Rallye Lexus responded

Thank you for the review! We appreciate the kind feedback about Pam and hope to see you again at Rallye Lexus. Safe travels!

January 30, 2023

This dealership makes every effort to satisfy their customer. Try to provide requested time and date, very friendly and gives a thorough explanation of what to expect as well as how long it will take. More

by DOGLOVER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Rallye Lexus responded

It's our pleasure to offer outstanding customer service! Thank you for supporting Rallye Lexus with such glowing praise. We look forward to working with you again next time!

January 30, 2023

The most professional service center I have come across. The communication is outstanding and everything is very convenient. More

by REAMER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Rallye Lexus responded

This is the kind of feedback we love seeing. Thanks so much for taking the time to recommend Rallye Lexus. If there is anything else we can do for you, please let us know!

January 20, 2023

I will only take my car to Rallye for service. Pam and her team always provide the best service and I very much appreciate their fabulous treatment. More

by sueb1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jan 20, 2023 -

Rallye Lexus responded

We are grateful for your trust in Pam and the Rallye Lexus team to always provide you with five-star service. Until next time!

January 19, 2023

Lauren was super helpful. She listened to my requests about the car I needed and made it possible. More

by RAECORACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Rallye Lexus responded

Thank you for leaving Lauren and Rallye Lexus a five-star review! We hope to see you next time.

January 19, 2023

For 23 years we have been customers of Rallye Lexus. Service Manager, Pam Palisciano and Service Advisor, Joanna Oats are excellent. They are Professional, Knowledgeable and Courteous. Although we li More

by nlomangino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Rallye Lexus responded

Thank you for your ongoing business at Rallye Lexus! We are grateful to have you as a customer and love hearing that Pam, Joanna, and our team provide excellent service. See you next time!

January 17, 2023

Thank you for consistently good services ,timely response to our vehicle issues, and staff cordiality. More

by PBSILPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Rallye Lexus responded

Feedback like this means so much to us here at Rallye Lexus! Thank you for your support.

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