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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,461 Reviews

1,461 Reviews of Rallye Lexus - Service Center

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September 25, 2023

Maria was very polite and efficient. First time experience was great. Look forward to future appointments. More

by stevevh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Rallye Lexus responded

Thank you for the kind words for Maria and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

September 16, 2023

GREAT, CONSISTENT, GREAT CULTURE. AMENITIES IN WAITING AREA. Thank you for the years of great service!!! More

by KevGnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

September 14, 2023

Service was fast and without issue. They could use some better coffee/tea machines, and there is no sink in the snack area - and the bathrooms are up two flights of stairs. More

by CHRISTOPHERA310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We will share your comments with the team. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

September 14, 2023

Great customer service. Wonderful staff. Thanks Mike Reidy for all your help in resolving my issue! More

by COUNSLRDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Mike was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

September 07, 2023

Always great service and excellent communication with this service department. They are knowledgeable and patient with questions. More

by VJDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

September 01, 2023

Awesome service thank you very much! Prompt courteous and very helpful. Thank you for a job well done More

by alsha123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

August 31, 2023

Very professional,polite and caring. The wait time was fair, the service people are very knowledgeable and professional. More

by FIVEBEAUTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

August 28, 2023

Everyone there was Very helpful and accommodating. Joanna was helpful and our loaner was great. More

by DOREENDOREEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience, Doreen! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

August 28, 2023

Ted was amazing. Great attention and follow up on the vehicle. He really went above and beyond to coordinate get the part needed and even threw in a car wash to boot! More

by MRDUPREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ted met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

August 25, 2023

From beginning to end my service experience was very easy. Lexus honore$ my appointment. I was able to make the aooointment with very little notice. More

by ESHABABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

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