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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,461 Reviews

1,461 Reviews of Rallye Lexus - Service Center

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October 16, 2023

Always receive excellent service and attention from everyone at this dealership the attendants outside to the staff inside. A++ More

by KMGALOHA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 13, 2023

Everyone is very polite, friendly and very professional. Dealership has a comfortable clean waiting area. More

by PRIMADONNADP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

October 12, 2023

I have been a Lexus loyal for 20+ years. I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At oth More

by WMARTINEZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Rallye Lexus responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. James Quinlan 516-676-8686

October 12, 2023

Excellent Service. Good communication. They did what they said they were going to do. Car was ready when promised. More

by DUFFY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

October 11, 2023

I was truly satisfied with the service provided . I would highly recommend Rally to anyone. More

by HANSCOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

October 07, 2023

Very bad attitude both times as my advisor especially her colleague the other girl that works with her.. they said they will call the police on me.. recommend don’t use her as your advisor. She tried to pull More

by Naudeepsodhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Rallye Lexus responded

Here at Rallye Lexus we strive for excellence with every guest that comes into our dealership. If you would like to discuss the matter further please call me directly. James Quinlan 516-676-8686

October 07, 2023

Great service, friendly and professional staff. Car ready in a timely fashion and cleaned/vacuumed. More

by DIAMONDGIRL11545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Rallye Lexus responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

October 04, 2023

Performed service to my 2007 RX350 in a professional, prompt and courteous manner as usual. More

by DFKELLEHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

September 30, 2023

Felt confident that Rallye Lexus is a dealership that I can trust. Car wash was an extra [erk. More

by RSUMM90328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

September 26, 2023

The service department was efficient and courteous. I was taken promptly and the service was explained satisfactorily. I have always been satisfied with Rallye's service department. More

by BONNIEBLUMENFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Rallye Lexus responded

Thank you so much, Bonnie, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

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