1,461 Reviews of Rallye Lexus - Service Center
Always receive excellent service and attention from everyone at this dealership the attendants outside to the staff inside. A++ everyone at this dealership the attendants outside to the staff inside. A++ More
Everyone is very polite, friendly and very professional. Dealership has a comfortable clean waiting area. Dealership has a comfortable clean waiting area. More
I have been a Lexus loyal for 20+ years. I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At oth I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At other Lexus service center, I would meet with the service manager and he/she would provide an overview of the work that it would be performed. Here I was not even sure what was done other than a piece of paper at the end. I left feeling unclear of how my vehicle status was. No clue about breaks, wipers or tires condition. However, the service was completed promptly. Loaner was first class. I little more attention to detail would have gone a long way. I hope my next appointment would be more satisfactory. More
Excellent Service. Good communication. They did what they said they were going to do. Car was ready when promised. Good communication. They did what they said they were going to do. Car was ready when promised. More
I was truly satisfied with the service provided . I would highly recommend Rally to anyone. I would highly recommend Rally to anyone. More
Very bad attitude both times as my advisor especially her colleague the other girl that works with her.. they said they will call the police on me.. recommend don’t use her as your advisor. She tried to pull colleague the other girl that works with her.. they said they will call the police on me.. recommend don’t use her as your advisor. She tried to pull out records of where my cars went for service. No common sense how to talk to customers., More
Great service, friendly and professional staff. Car ready in a timely fashion and cleaned/vacuumed. Car ready in a timely fashion and cleaned/vacuumed. More
Performed service to my 2007 RX350 in a professional, prompt and courteous manner as usual. prompt and courteous manner as usual. More
Felt confident that Rallye Lexus is a dealership that I can trust. Car wash was an extra [erk. can trust. Car wash was an extra [erk. More
The service department was efficient and courteous. I was taken promptly and the service was explained satisfactorily. I have always been satisfied with Rallye's service department. I was taken promptly and the service was explained satisfactorily. I have always been satisfied with Rallye's service department. More